Summary
Overview
Work History
Education
Skills
REFERENCES
Timeline
Generic

Payton Sorensen

Fairbank,Alaska

Summary

Promotes customer comfort and enhanced experiences by answering questions and responding to concerns. Maintains service standards and follows safe service regulations. Always ready to help team members by taking on additional tasks. Focused and hardworking team member knowledgeable in food safety and sanitation guidelines. Commended for having solid attendance record and delivering exceptional customer service.


Overview

9
9
years of professional experience

Work History

Cocktail Waitress

The Red Fox
07.2018 - Current
  • Served alcoholic and non-alcoholic beverages in bar environment.
  • Assisted with bartending duties during high-volume shifts.
  • Greeted new customers, discussed specials, and took drink orders.
  • Checked identification for minimum age for sale of alcoholic beverages.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
  • Increased sales significantly by upselling higher-end products to customers.

Waitress

The Diner
03.2017 - 04.2019
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Used cash registers and credit card machines to cash out customers.
  • Greeted new customers, discussed specials, and took drink orders.
  • Bussed and reset tables to keep dining room and work areas clean.

Barista

Fairbanks Espresso
08.2015 - 08.2018
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Controlled line and crowd with quick, efficient service.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained regular and consistent attendance and punctuality.

Sales Associate

Prospectors
08.2016 - 01.2018
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

Office Assistant

Miranda Electric
01.2015 - 01.2016
  • Completed clerical tasks such as filing, copying, and distributing mail.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Maintained and updated office records, both digital and physical.
  • Welcomed office visitors and alerted staff to arrivals of scheduled appointments.

Education

High School Diploma -

West Valley High School
Fairbanks, AK
2015

Skills

  • Food Spoilage Prevention
  • Dish Preparation
  • Federal Regulations
  • Bar Terminology

REFERENCES

Ashleigh Swift (907) 750-6187 - Red Fox manager


Jen Walker (907) 347-7726 - Red Fox Manager


Jessica Lee (907) 378-7958 - Personnal Reference 

Timeline

Cocktail Waitress

The Red Fox
07.2018 - Current

Waitress

The Diner
03.2017 - 04.2019

Sales Associate

Prospectors
08.2016 - 01.2018

Barista

Fairbanks Espresso
08.2015 - 08.2018

Office Assistant

Miranda Electric
01.2015 - 01.2016

High School Diploma -

West Valley High School

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Payton Sorensen