Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Payton Suchanek

Cedar Rapids,IA

Summary

Creative Barista skillful in memorizing recipes, maintaining, and operating machines and taking customer orders. Offers hands-on experience making and serving coffee and coffee-based beverages. Courteous and respectful individual recognized for consistently receiving excellent feedback from customers. Devoted professional with deep love of animals and readiness to take on any care assignments. Protects animals and guests from undue risks with careful management of animal spaces and behaviors. Team-oriented professional always ready to handle everything from administrative to facilities maintenance in tasks in support of animal care needs. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

3
3
years of professional experience

Work History

Barista

Scooters Coffee Shop
Cedar Rapids, IA
11.2022 - Current
  • Provided excellent customer service by responding to inquiries quickly and professionally.
  • Organized workstations efficiently so that tasks could be completed quickly during peak hours.
  • Trained new baristas on company policies and procedures regarding food handling safety standards.
  • Greeted customers and took orders for coffee drinks, food items, and other beverages.
  • Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
  • Operated cash registers to process customer payments.
  • Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.

Dog Daycare Assistant

Cedar Run Boarding & Daycare
Cedar Rapids, Iowa
04.2024 - 08.2024
  • Maintained accurate records of customer information, pet profiles, vaccination requirements, medications and other important notes.
  • Ensured the safety of all pets while they were in our care by closely monitoring their activities.
  • Supervised playtime between dogs to ensure positive socialization skills.
  • Cleaned and sanitized kennel areas and equipment on a regular basis.
  • Performed routine maintenance tasks such as washing bedding, replenishing food and water bowls, cleaning litter boxes and mopping floors.
  • Monitored health issues with animals under our care and reported any concerns to management staff.
  • Cared for pets during owners' absences.
  • Developed long-term relationships with clients and bonded with animals through regular contact.
  • Communicated effectively with dog owners about their pet's day and any notable incidents.
  • Responded to emergency situations according to protocol to ensure animal welfare.
  • Resolved behavioral issues among dogs through appropriate interventions.
  • Supervised playtime to ensure a safe and fun environment for all dogs.
  • Enforced daycare policies and procedures to uphold operational standards.
  • Played with dogs and cats to maintain socialization and reduce stress.
  • Cleaned and sanitized equipment and surfaces to protect animal and staff health.

FOH Team Member

Chick-Fil-A Restaurant
Cedar Rapids, Iowa
09.2021 - 11.2022
  • Greeted customers and answered questions related to products and services.
  • Provided excellent customer service by ensuring orders were accurate and delivered in a timely manner.
  • Performed cashier duties such as accepting payments, issuing change, and balancing the cash drawer.
  • Maintained cleanliness of dining area including tables, chairs, floors, windowsills.
  • Verified that all orders were correct before serving them to customers.
  • Handled customer complaints in a professional manner while providing solutions in order to maintain customer satisfaction levels.
  • Assisted colleagues whenever needed during peak business hours.
  • Explained menu items, took orders and delivered food courses according to instruction.
  • Delivered guest orders to correct tables or take-out counter.
  • Trained and mentored new FOH staff in restaurant procedures, food safety, and customer service standards.

Education

High School Diploma -

George Washington High School
Cedar Rapids, IA
05-2024

Skills

  • Food Preparation
  • Cash Register Operation
  • New Hire Training
  • POS System Operation
  • Speedy and efficient
  • Performance Improvement
  • Exceptional customer service
  • Friendly and outgoing
  • Team Player
  • Team Leadership
  • Positive and professional
  • love meeting new people
  • willing to grow my people skills
  • good people skills
  • willing to learn new things with a open mind
  • Solid problem solver
  • Cash Handling

References

References available upon request.

Timeline

Dog Daycare Assistant

Cedar Run Boarding & Daycare
04.2024 - 08.2024

Barista

Scooters Coffee Shop
11.2022 - Current

FOH Team Member

Chick-Fil-A Restaurant
09.2021 - 11.2022

High School Diploma -

George Washington High School

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Payton Suchanek