Payton C. Cobb
Bloomfield,MI
Summary
Dedicated professional with a passion for providing administrative assistance for sales teams. Skilled in delivering high-quality customer service, managing customer inquiries and processing orders and returns. Proven success in streamlining processes to improve efficiency and customer satisfaction levels. Also, skilled in operating a variety of tools, machinery, and equipment for both indoor and outdoor projects. Experienced in carrying out general labor duties, including loading and unloading materials, and site preparation. Possesses a valid driver's license and a strong work ethic.
Overview
4
4
years of professional experience
Work History
Sales Associate
HomeGoods, TJX Companies
12.2022 - 08.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Solved customer challenges by offering relevant products and services.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Generated new sales leads to achieve and exceed monthly sales goals.
Sales Associate
Snipes USA
08.2021 - 10.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Generated new sales leads to achieve and exceed monthly sales goals.
Restaurant Crew
Qdoba Mexican Eats
07.2020 - 10.2020
- Worked well with teammates and accepted coaching from management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Collaborated with team members to complete orders.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Trained new hires in customer service, food preparation and restaurant procedures.
- Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
Clerical Assistant
Sickle Cell Disease Assoc. Of America, Michigan
06.2019 - 09.2019
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Interacted with customers by phone, email, or in-person to provide information.
- Responded to inquiries from callers seeking information.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Maintained organized files and stocked supplies to support team needs and maximize performance.
- Brainstormed and implemented creative event concepts and themes.
- Coordinated with participating vendors during event planning.
Education
Bachelor of Science - Digital Communications & Media
Eastern Michigan University
Ypsilanti, MI04.2027
High School Diploma -
West Bloomfield High School
West Bloomfield06.2023
Skills
- Excellent People Skills
- Time Management
- Customer Service
- Multitasking Strengths
- Reading Comprehension Skills
- Strategic Planning
- Organizational Management
- Advanced Excel Spreadsheet Functions
- Typing Proficiency
- Detail Oriented
- Relationship Building Skills
- Leadership Skills
Timeline
Sales Associate
HomeGoods, TJX Companies
12.2022 - 08.2023
Sales Associate
Snipes USA
08.2021 - 10.2022
Restaurant Crew
Qdoba Mexican Eats
07.2020 - 10.2020
Clerical Assistant
Sickle Cell Disease Assoc. Of America, Michigan
06.2019 - 09.2019
Bachelor of Science - Digital Communications & Media
Eastern Michigan University
High School Diploma -
West Bloomfield High School
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