Payton C. Cobb
HomeGoods, TJX Companies
Bloomfield,MI
4
years of professional experience
Dedicated professional with a passion for providing administrative assistance for sales teams. Skilled in delivering high-quality customer service, managing customer inquiries and processing orders and returns. Proven success in streamlining processes to improve efficiency and customer satisfaction levels. Also, skilled in operating a variety of tools, machinery, and equipment for both indoor and outdoor projects. Experienced in carrying out general labor duties, including loading and unloading materials, and site preparation. Possesses a valid driver's license and a strong work ethic.
Work History
Sales Associate
8 Months- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Solved customer challenges by offering relevant products and services.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Generated new sales leads to achieve and exceed monthly sales goals.
Sales Associate
1 Year 2 Months- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Generated new sales leads to achieve and exceed monthly sales goals.
Restaurant Crew
3 Months- Worked well with teammates and accepted coaching from management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Collaborated with team members to complete orders.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Trained new hires in customer service, food preparation and restaurant procedures.
- Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
Clerical Assistant
3 Months- Provided clerical support to company employees by copying, faxing, and filing documents.
- Interacted with customers by phone, email, or in-person to provide information.
- Responded to inquiries from callers seeking information.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Maintained organized files and stocked supplies to support team needs and maximize performance.
- Brainstormed and implemented creative event concepts and themes.
- Coordinated with participating vendors during event planning.
Education
Bachelor of Science - Digital Communications & Media
- Brotherhood & Sisterhood Living/Learning Leadership Program Member
High School Diploma
Skills
Excellent People Skills
Time Management
Customer Service
Multitasking Strengths
Reading Comprehension Skills
Strategic Planning
Organizational Management
Advanced Excel Spreadsheet Functions
Typing Proficiency
Detail Oriented
Relationship Building Skills
Leadership Skills
Timeline
Sales Associate
HomeGoods, TJX Companies
12.2022 - 08.2023Read More
Sales Associate
Snipes USA
08.2021 - 10.2022Read More
Restaurant Crew
Qdoba Mexican Eats
07.2020 - 10.2020Read More
Clerical Assistant
Sickle Cell Disease Assoc. Of America, Michigan
06.2019 - 09.2019Read More
Eastern Michigan University
Bachelor of Science from Digital Communications & Media
Read More
West Bloomfield High School
High School Diploma
Read More