Nolana Pangelinan
REDMOND,OR
Summary
Dedicated to offering exceptional assistance to team members and clients. Knowledgeable about security, service and clerical requirements. Positive and upbeat with strong relationship-building abilities.
Overview
9
9
years of professional experience
Work History
Receptionist/Secretary
CNMI Government, Commonwealth Ports Authority
03.2023 - 09.2023
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Assisted in the planning of office events and meetings, ensuring smooth execution and positive outcomes.
- Contributed to team success by cross-training in various administrative roles, providing backup support when necessary.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Facilitated clear communication between staff members by distributing memos and announcements in a timely manner.
- Transcribed business meeting minutes.
Office Clerk/Administrative Assistant
Women's Affairs Office, Office of the Governor
11.2021 - 12.2022
- Managed incoming calls and correspondence professionally, ensuring timely responses to clients and colleagues alike.
- Assisted with onboarding new employees by providing them with necessary materials, resources, and training schedules.
- Increased office efficiency by maintaining accurate filing systems and streamlining administrative processes.
- Streamlined document preparation by effectively utilizing software tools such as Microsoft Office for drafting reports, presentations, and spreadsheets.
- Boosted customer satisfaction rates through efficient scheduling of appointments and managing front-desk reception area activities.
- Contributed to successful event planning efforts by coordinating logistics, securing venues, arranging catering services, and overseeing guest registration processes.
- Managed all social media and marketing to usher in clients.
Volunteer Assistant Secretary
CNMI Government, Legislative Bureau
01.2015 - 01.2016
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
- Managed sensitive information with discretion, ensuring the confidentiality of company documents and communications.
- Prepared professional meeting agendas and minutes to maintain clear communication and recordkeeping.
- Increased productivity by conducting research to support decision-making processes among executive team members.
Education
Central Oregon Community College
05-2027
High School Diploma -
Marianas High School
05.2021
Skills
- Clerical Support
- Travel Coordination
- Project Coordination
- Administrative Support
- Customer/Client Relations
- Data Inputting
- Meeting Preparation
- Greeting and Seating Clients
- Verbal and Written Communication
- Problem Solving
- Telephone Etiquette
- Attention to Detail
References
Viannie C. Mesa - (670)286-2920
- Women's Affairs Office, Bldg. #1346, Capitol Hill, Saipan, MP 96950
Sheri N. Llagas - (670)287-0432
- Commonwealth Ports Authority (Saipan International Airport), Saipan, MP 96950
Claudia S. Flores - (670)284-3970
- Women's Affairs Office, Bldg. #1346, Capitol Hill, Saipan, MP 96950
Training
- MUNIS Payroll Trainings
- Procurement Trainings
Timeline
Receptionist/Secretary
CNMI Government, Commonwealth Ports Authority
03.2023 - 09.2023
Office Clerk/Administrative Assistant
Women's Affairs Office, Office of the Governor
11.2021 - 12.2022
Volunteer Assistant Secretary
CNMI Government, Legislative Bureau
01.2015 - 01.2016
Central Oregon Community College
High School Diploma -
Marianas High School
Similar Profiles
Siyabulela MhlalukaSiyabulela Mhlaluka
Managing Executive: Central Region Ports at Transnet National Ports AuthorityManaging Executive: Central Region Ports at Transnet National Ports Authority
NDAKS JULIUS FUMENNDAKS JULIUS FUMEN
Marine Pilot at Nigerian Ports AuthorityMarine Pilot at Nigerian Ports Authority
Pamela LambertPamela Lambert
Executive Administrative Assistant for CHRO at Georgia Ports AuthorityExecutive Administrative Assistant for CHRO at Georgia Ports Authority