Summary
Overview
Work History
Education
Skills
Roles And Responsibilities
Timeline
Generic
Prateek Dehran

Prateek Dehran

Summary

Strategic Software Quality Engineering Manager with 14+ years of experience building high-performing SDET organizations and modernizing QA through AI-augmented testing and automation-first cultures. Expert in architecting scalable frameworks that increased coverage from 40% to 90% while leading the technical design of CI/CD pipelines and Shift-Left methodologies. Proven track record of leveraging AI/ML for predictive defect analytics and self-healing test maintenance to reduce release cycles by 30%. A dedicated mentor and cross-functional leader experienced in managing global teams, aligning quality initiatives with business goals.

Overview

14
14
years of professional experience

Work History

Software Quality Engineering Manager

Mountain America Credit Union
10.2022 - Current

Senior Quality Associate

Cricut
03.2021 - 09.2022

Programmer Analyst

Intersoft
02.2019 - 03.2021

Associate Test Lead

Intersoft
10.2011 - 02.2019

Education

Master in Engineering Management -

University of Utah
Salt Lake City, UT
01-2025

Bachelor of Science - Computer Science

Dr. A.P.J. Abdul Kalam Technical University
India
08-2010

Skills

  • Strategy
  • Automation
  • AI Integration
  • Mentorship
  • Cross-Functional
  • Management
  • Technical
  • Methodology

Roles And Responsibilities

Strategic Quality Leadership & Governance

  • Risk-Based Strategy: Defining which areas of the product require deep automation versus manual exploratory testing based on business impact and code complexity.
  • KPI & Metric Ownership: Establishing and tracking "North Star" metrics such as Defect Escape Rate, Automation Coverage, MTTR (Mean Time to Repair), and Test Execution Velocity.
  • Budget & Tooling: Managing the total cost of quality, including selecting AI-augmented testing tools, cloud infrastructure for test environments, and vendor management.

Automation Architecture & Technical Oversight

  • Framework Scalability: Overseeing the transition to modern frameworks (e.g., Playwright, Cypress, or Selenium with C#) that support parallel execution and cross-platform validation.
  • AI & Innovation: Integrating AI/ML for self-healing scripts and predictive analytics to identify "flaky" tests and reduce maintenance overhead.
  • Technical Standards: Setting the bar for code reviews within the SDET team, ensuring that automation code is as robust and performant as production code.

Continuous Integration & "Shift-Left" Integration

  • Pipeline Orchestration: Designing "Quality Gates" in Jenkins, GitLab, or Azure DevOps that automatically block unstable code from reaching production.
  • Shift-Left Initiatives: Driving testing earlier in the lifecycle by implementing Unit Testing standards, TDD (Test-Driven Development), and API contract testing.
  • Environment Management: Ensuring that ephemeral test environments are provisioned and destroyed automatically, reducing "environment contention" between teams.

Team Mentorship & Talent Development

  • Skill Transformation: Leading training programs to upskill manual testers in coding (Java, C#, Python) and cloud infrastructure.
  • Performance Management: Setting clear OKRs for individual contributors and providing the technical mentorship needed to hit them.
  • Global Coordination: Managing the synergy between onshore and offshore teams to ensure 24/7 quality coverage without communication silos.

Cross-Functional Collaboration & Product Alignment

  • The "Three Amigos": Collaborating with Product Managers and Lead Developers during the design phase to ensure requirements are testable and clear.
  • Release Governance: Providing the final "Quality Sign-off" for enterprise releases, ensuring that all risks are documented, mitigated, or accepted by stakeholders.
  • Customer Advocacy: Analyzing production telemetry and support tickets to identify gaps in the testing strategy and closing those loops in the next sprint.

Timeline

Software Quality Engineering Manager

Mountain America Credit Union
10.2022 - Current

Senior Quality Associate

Cricut
03.2021 - 09.2022

Programmer Analyst

Intersoft
02.2019 - 03.2021

Associate Test Lead

Intersoft
10.2011 - 02.2019

Master in Engineering Management -

University of Utah

Bachelor of Science - Computer Science

Dr. A.P.J. Abdul Kalam Technical University
Prateek Dehran