Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Languages
Timeline
Hi, I’m

Peach Denielle Balajadia

Menifee,CA
Peach Denielle Balajadia

Summary

Dynamic Medical Assistant with extensive experience at UCLA Health, excelling in patient care coordination and medical records management. Proven ability to enhance patient satisfaction through compassionate communication and efficient workflow improvements. Skilled in phlebotomy and HIPAA compliance, ensuring safety and comfort during examinations while fostering trust in quality care.

Personable and compassionate candidate with strong communication skills and dedication to patient care. Understanding of medical terminology and proficiency with electronic health records enhances ability to support healthcare teams. Focused on providing quality patient experiences and contributing to efficient clinical operations.

Overview

5
years of professional experience
1
Certification

Work History

US Goverment

Medical Assistant
01.2023 - Current

Job overview

  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.

UCLA Health

Medical Assistant Back Office
05.2021 - 01.2022

Job overview

  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.

Heal360

Medical Assistant Covid Testing Site
02.2021 - 05.2021

Job overview

  • Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
  • Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
  • Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
  • Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
  • Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.
  • Improved clinical workflow with introduction of electronic health records system.
  • Increased efficiency in office by implementing digital filing system for patient records.
  • Prepared lab specimens for diagnostic evaluation.

Renu Dermatology

Medical Assistant Back and Front Office
12.2019 - 05.2021

Job overview

  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
  • Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Maintained inventory of medical supplies, ensuring availability for all procedures and treatments.
  • Facilitated patient education on treatment plans and medications, improving understanding and compliance.
  • Assisted in minor surgical procedures, ensuring sterile environment and patient comfort.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Prepared lab specimens for diagnostic evaluation.
  • Liaised with patients and addressed inquiries, appointment requests and billing questions.
  • Implemented care and efficiency improvements to support and enhance office operations.

Education

North Orange Country Regional Occupational Program
Anaheim, CA

from Medical Assistant Certificate
08-2020

University Overview

Fullerton College
Fullerton, CA

Associate of Arts from Pre-Nursing
05-2020

University Overview

Skills

  • Patient care coordination
  • Medical terminology
  • HIPAA compliance
  • EMR / EHR
  • Fluent in English and Tagalog
  • Patient scheduling
  • Vital sign monitoring
  • CPR
  • Medical terminology knowledge
  • Phlebotomy techniques
  • Clinical documentation
  • Medical office administration
  • Patient-focused care
  • First aid
  • Equipment sterilization
  • Immunization administration
  • Medical billing and coding
  • Laboratory specimen collection
  • Sterilization techniques
  • Appointment setting
  • Procedure assistance
  • Wound care specialist
  • Electronic medical records
  • Medical office management

Affiliations

Affiliations
  • YES (Young Earth Savers/Youth for Environmental Sustainability); UN Organization
  • Climate to Action (CSUSM Podcast)
  • PETA (People for the Ethical Treatment of Animals)
  • Healthier CA

Certification

  • Medical Assistant Certification
  • HIPAA Training
  • BLS Training
  • Certification Medical Terminology
  • Certification of of Basic Concepts of Computer Science
  • Medical Terminology Certificate
  • ECG Certified (In progress)
  • Food Handlers Certificate

Languages

English
Native or Bilingual
Tagalog
Native or Bilingual

Timeline

Medical Assistant
US Goverment
01.2023 - Current
Medical Assistant Back Office
UCLA Health
05.2021 - 01.2022
Medical Assistant Covid Testing Site
Heal360
02.2021 - 05.2021
Medical Assistant Back and Front Office
Renu Dermatology
12.2019 - 05.2021
North Orange Country Regional Occupational Program
from Medical Assistant Certificate
Fullerton College
Associate of Arts from Pre-Nursing
Peach Denielle Balajadia