Pearl Armah
Newark,Delaware
Summary
Developed strong communication and organizational skills in clinical setting, ensuring efficient patient care and administrative support. Ability to adapt quickly and learn new procedures and protocols. Seeking to transition to new field where these skills can contribute to team success and operational efficiency.
Professional in healthcare with solid experience in clinical and administrative duties. Skilled in patient care, medical procedures, and electronic health records. Strong focus on teamwork, adaptability, and delivering high-quality results. Reliable in fast-paced environments and adept at supporting medical staff and patients effectively.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Direct Support Professional
Mosaic
04.2024 - 02.2025
- Adapted support approaches based on individual client preferences, fostering increased trust and rapport over time.
- Perform vital signs and taking blood pressure.
- perform injection for insulin and capillary blood sugar.
Direct Support Professional
Resources for Human Development, Inc
09.2024 - 01.2025
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
CNA
Choices in Community Living
02.2013 - 04.2024
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.
- Maintained confidentiality of patient information according to HIPAA guidelines
Medical Assistant
Glasgow Medical Center, OB-GYN Doctor's Office
02.2018 - 07.2021
- Sanitized, restocked, and organized exam rooms and medical equipment. mange inventory orders to maintain adequate supplies for patients care.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Assisted in minor surgical procedures, ensuring sterile environment and patient comfort.
- Improved clinical workflow with introduction of electronic health records system.
- Assisted in patient Telemedicine appointment
- Assist the front Desk by answering the phones, pulling out insurance for co-pays, schedule patient and confirmed appointments.
- Administer injection to patients.
Medical Assistant
Eye Care Center of Pennsylvania Avenue
01.2016 - 12.2017
- Greet and assists patients to exams room
- Maintained inventory of medical supplies, ensuring availability for all procedures and treatments.
- Improved clinical workflow with introduction of electronic health records system.
- Administer vital signs and blood glucose reading of diabetic patients and make notation in charts.
- Dilate patients' eyes , perform visual field test on patients and make notation in charts
- Electronically schedule patients for both office visits and surgery.
- verify patients insurance and co-pays prior to visits, contact local pharmacies for new prescriptions and prescription refills.
Medical Assistant
American Surgery Center
07.2016 - 11.2016
- Prepared lab specimens for diagnostic evaluation.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Completed EKGs and other tests based on patient presentation in office.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Greeting patients warmly and providing clear directions within clinic.
- Assisted in minor surgical procedures, ensuring sterile environment and patient comfort.
- Assists with bed making for patient for surgery .
Education
Graduate Certificate - Professional Medical Assistant
Harris School of Business, Wilmington, DE
Wilmington, DE01-2016
Associate of Arts - Cultural Science & Tecnology
Community College of Philadelphia
Philadelphia, PA01-2010
Graduate Certificate - Nursing Assistance Program.
Professional Nursing Training School
Philadelphia, PA01-2009
High School Diploma -
Cambridge Academy
Ghana -West Africa01-1996
Skills
- Time management
- Vital signs monitoring
- Patient scheduling
- First aid and safety
- Excellent communication skills
- Detail - oriented
- Quick Learner
- Compassionate caregiving
- Basic life support
- CPR
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Documented and resolved [Issue] which led to [Results].
Certification
- Cardiopulmonary Resuscitation (CPR) - American Red Cross.
- Adult CPR/AED certification – American Red Cross.
- Medical Assistants- CCMA
Languages
French
Native or Bilingual
Timeline
Direct Support Professional
Resources for Human Development, Inc
09.2024 - 01.2025
Direct Support Professional
Mosaic
04.2024 - 02.2025
Medical Assistant
Glasgow Medical Center, OB-GYN Doctor's Office
02.2018 - 07.2021
Medical Assistant
American Surgery Center
07.2016 - 11.2016
Medical Assistant
Eye Care Center of Pennsylvania Avenue
01.2016 - 12.2017
CNA
Choices in Community Living
02.2013 - 04.2024
- Cardiopulmonary Resuscitation (CPR) - American Red Cross.
- Adult CPR/AED certification – American Red Cross.
- Medical Assistants- CCMA
Graduate Certificate - Professional Medical Assistant
Harris School of Business, Wilmington, DE
Associate of Arts - Cultural Science & Tecnology
Community College of Philadelphia
Graduate Certificate - Nursing Assistance Program.
Professional Nursing Training School
High School Diploma -
Cambridge Academy
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