Pearl Hunt
Dearborn,MI
Summary
Efficient Pharmacy Technician known for high productivity and completing tasks swiftly. Skilled in medication compounding, patient communication, and prescription processing. Excel in time management, critical thinking, and problem-solving to deliver exceptional customer service and support to healthcare teams.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Specialty Pharmacy Technician
Michigan Medicine
Ann Arbor, Michigan
2021.06 - Current
- Reviewing referrals and admissions packets
- Evaluates referral packets
- Registering new patients, greeting family members
- Communications with the discharge planner at referral hospitals
- Completion of Admission Contracts
- Supports patient care on the units and Admissions departments administratively
- Coordinates the admitting needs of the facility
- Reviews packets for admission
- Communicates with discharge planners at referring hospitals
- Welcomes new patients and their family members
- Completes admissions contracts
- Supports the patient care units and admissions department administratively
- Provided patient counseling and education on medication usage, storage, side effects and drug interactions.
- Participated in training programs designed to increase knowledge base of pharmacy regulations.
- Managed customer inquiries regarding prescription status or insurance coverage issues.
- Conducted daily audits of pharmacy activities to ensure accuracy in order entry processes.
- Assisted with filing insurance claims forms for reimbursement purposes when necessary.
- Coordinated delivery services of specialty medications to patients' homes or other designated locations.
- Researched and resolved prior authorization issues with third party payers as needed.
- Processed orders from physicians' offices via telephone, fax or electronic means.
- Monitored patient profiles for potential adverse reactions or drug-drug interactions.
- Ensured compliance with all applicable federal and state regulatory requirements.
Pharmacy Technician
University Of Michigan
Ann Arbor, MI
2019.06 - 2021.01
- Participate and assist in the direction, functional supervision and provision of daily home infusion pharmacy operations, including, care planning and disease state management, clinical drug monitoring, patient follow up, care coordination with other health care professionals, computer data entry, production, packaging, shipping, quality assurance, and regulatory compliance to ensure safe and effective pharmaceutical care for all patient age groups
- Assist with the making of compounding
- Compound sterile products, injections, IV piggybacks, and IV chemotherapy
- Helped with retrieving/filling medication orders from electronic systems
- Maintain Omni cell cabinets on unit (stock, restock, pull expired meds)
- Assist in general pharmacy by preparing investigational drugs per research protocols
- Triage telephone inquiries
- Created engaging trainings for staff
- Assist with other duties/projects as assigned by supervisor
- Assisted in training new employees on pharmacy procedures.
- Verified accuracy of medication labels before they were dispensed to customers.
- Reported any discrepancies or errors in medication ordering or filling processes immediately to the pharmacist on duty.
- Provided customer service to patients by answering questions about medications and health-related topics.
- Restocked shelves with new supplies of medications as needed.
- Maintained daily inventory of pharmaceuticals and ensured proper storage conditions.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Collaborated with other healthcare professionals to ensure optimal patient care.
- Assisted pharmacists in filling prescriptions accurately and efficiently.
- Monitored inventory levels of commonly used drugs and placed orders when necessary.
Advanced Pharmacy Technician
Henry Ford Hospital
Detroit, Michigan
2016.09 - 2019.06
- Assist with the makings of compounds
- Cycle counts on inventory
- Strong data entry skills work with pharmacy staff and other health professionals for consultations on patients
- Deliver medications at bedside
- Assist with Pyxis/Omni cells machines correctly distribute controlled substances
- Resolve any billing issues
- Correctly take fridge temps
- Fill, prepare and package all medications
- Ensured compliance with all applicable federal and state laws concerning pharmacy operations.
- Maintained patient profiles, entered new prescriptions into the computer system, and refilled prescriptions as necessary.
- Compounded non-sterile preparations according to physician's orders.
- Assisted pharmacists in preparing and dispensing medications, including unit-dose and sterile products.
- Generated reports related to drug utilization for review by pharmacists or other healthcare providers.
- Performed daily maintenance on automated dispensing systems including restocking supplies and updating software versions.
- Adhered strictly to safety protocols when handling hazardous drugs or materials.
- Monitored expiration dates on medications stored in automated systems.
- Verified accuracy of medication orders prior to filling them for patients.
- Provided customer service by answering questions regarding drug interactions, side effects and dosage information.
Pharmacy Technician Intern
John D. Dingell Veterans Affairs Hospital
Detroit, Michigan
2014.12 - 2016.09
- Under the supervision of a Pharmacist maintained proper stock levels
- Prepared, filled, priced and delivered pharmaceuticals to patients
- Ensured customers had drug interaction and possible side-effects notifications and assisted with additional questions
- Screened prescriptions for accuracy to prevent mistakes especially to the patient
- Performed mathematical calculations for special dose preparation and compounding
- Reconciled billing and maintained administrative records
- Filled orders for medications from automated dispensing machines.
- Counseled patients on proper medication usage and potential side effects.
- Prepared sterile products for intravenous admixture according to established protocols.
- Observed pharmacy technicians in the preparation of medications.
- Educated patients regarding proper use of their medications.
- Maintained records of controlled substances and monitored inventory levels.
Education
BLS Provider -
University Of Michigan
Ann Arbor, Michigan01.2021
Bachelor Of Arts -
Madonna University
Livonia, Michigan05.2020
Associate of Health Science -
Marygrove College
Detroit, Michigan06.2017
Associate of Arts -
Marygrove College
Detroit, Michigan05.2017
Certificate Of Pharmacy -
Marygrove College
Detroit, Michigan05.2017
Skills
- Customer service
- Problem-Solving
- Handling conflict
- Mentoring
- Office administration
- Teamwork
- Problem solving
- Patient counseling
- Insurance verification
- Medication compounding
- Data accuracy
- Medication therapy management
- Insurance communication
- Pharmaceutical calculations
- Sterile technique
- Medication dispensing
- Prior authorization processing
- Pharmacy systems
Personal Information
Date of Birth: 12/26/93
Certification
- Licensed Pharmacy Techician, Issued 2015, Exp December 2027
References
References available upon request.
Timeline
Specialty Pharmacy Technician
Michigan Medicine
2021.06 - Current
Pharmacy Technician
University Of Michigan
2019.06 - 2021.01
Advanced Pharmacy Technician
Henry Ford Hospital
2016.09 - 2019.06
Pharmacy Technician Intern
John D. Dingell Veterans Affairs Hospital
2014.12 - 2016.09
BLS Provider -
University Of Michigan
Bachelor Of Arts -
Madonna University
Associate of Health Science -
Marygrove College
Associate of Arts -
Marygrove College
Certificate Of Pharmacy -
Marygrove College