Responsible and attentive learner with successful experience in healthcare environments, a thorough understanding of the service industry, and a desire to continue accumulation of knowledge.
Work History
SERVER
1 Year 7 Months
Thai Ginger Bistro | 03.2021 - 10.2022
Recently departed with company after being re-hired in October of 2025. Was also employed with company in 2024 between months of July and September. Almost three years of experience waiting on up to 20 tables in a fast-paced restaurant setting. Took orders accurately and promptly, hosted guests, prepared drinks, washed dishes, assisted in food preparation, and collaborated with chef in cooking and plating. Managed high-volume POS transactions with cash drawer accuracy. Multitasked effectively while managing resources and ensuring timely completion of assignments and tasks.
Primary liaison between management with conflicting strategic visions.
Mediated employee-management relations
First point of contact for new hires
CNA/Certified Medication Aide
1 Year 8 Months
Touchmark | 06.2022 - 02.2024
Administered medications including insulin, narcotics, breathing treatments, topical, and oral medications to patients and helped perform activities of daily living including but not limited to: meal assistance, ambulation, and dressing, in CBRF and assisted living settings.
Performed accurate documentation of medication administration and patient information including changes in condition, completion of ADLs, and vital signs.
Unit lead-supervising of 1-3 caregivers at a time and delegating tasks alongside completing patient care
Night shift lead-supervising of 3-4 caregivers, keyholder of medications for entirety of building, first point of contact in emergencies
Provided companionship, memorable experiences and exceptional care for residents in a senior living community, while maintaining strong, professional relationships with management, colleagues, and patient family members
Participated in a mentorship program, engaging with peers to share knowledge and support professional development.
Experience with housework and electronic troubleshooting
CNA
4 Months
Nursing Centers | 03.2024 - 07.2024
Employed by agency
Assisted patients with daily living activities in nursing homes, assisted living facilities, rehabilitation centers, and CBRF settings across Milwaukee area, enhancing their comfort and quality of life.
Provided honest insight when internal affairs occurred within facilities
CNA
6 Months
Moments Hospice | 09.2024 - 03.2025
Provided compassionate care to patients with terminal diagnoses, assisting with daily living activities and ensuring comfort through end of life
Worked directly under registered nurses, assisting in developing individualized care plans, implementation of care plans, monitoring vital signs and reporting changes in patient conditions immediately
Managed time proficiently, often traveling to multiple facilities a day, managing an ever-changing caseload of patients
Maintained cleanliness and safety standards in patient areas, adhering to infection control protocols and adjusting well to differing protocols amongst facilities.
Built trusting relations with patients and families, providing most current information
CNA/Certified Medication Technician
5 Months
Dimensions Living | 05.2025 - 10.2025
Primarily worked in the memory care CBRF portion of the building, responsible for managing 18 residents alongside another caregiver
Administered medications, provided entertainment, and handled household tasks like laundry and meal cleanup while completing activities of daily living, and addressing general maintenance issues
Provided direct communication with family members, doctors, hospice, and emergency responders
Entrusted with making improvements to outdated protocols while keeping colleagues informed and assessing their responses to the changes.
Managed conflicts between patients, patients experiencing distress, and patient-peer engagements while personally maintaining healthy stress responses