Pearl Amber Florita
Katy,TX
Summary
Enthusiastic and recently certified Laser Hair Removal Technician with comprehensive training in laser technologies and a strong commitment to client safety and satisfaction. Eager to apply my knowledge of laser systems and passion for skincare in dynamic and client- focused environment. Dedicated to delivering effective and personalized treatments while learning and growing alongside a team of experienced professionals.
Overview
9
9
years of professional experience
1
1
Certification
Work History
File Lead
Kroger
10.2021 - Current
- Preparing store signage and ensure accuracy.
- Ensure all shelf tags, sign, and displays are accurate systems.
- Assisted with new and ongoing special program and promotion.
- Implemented promotional pricing and monitor for compliance.
- Assisted with the store pricing audits.
- Provided support to store staff on pricing policies and systems.
- Collaborate with store management and departments to align pricing strategies.
E-Commerce Associate
Kroger
04.2020 - 10.2021
- Prepare and process orders that exceed customer expectations, variety and freshness.
- Scan and bag products to fulfill customer's online orders while paying particular attention to specific customer instruction.
- Notify customers of any products substations at time of pick up.
- Ensure quality and freshness of all times while meeting and efficiency standard.
- Process orders through the point of sale and loads bags into customer's cars.
- Troubleshoot and maintain e-commerce equipment and ensure staging and cleanly.
- Perform required opening and closing procedures.
Passenger Service Agent
Macroasia Airport Services
10.2015 - 08.2018
- Assisted passengers with check-in and boarding processes, enforcing compliance with airline policies.
- Provided exceptional customer service to passengers, addressing concerns and resolving issues.
- Checked in luggage and confirmed all carry-on items met federal guidelines.
- Announced flight status updates and information about gate changes over PA system.
- Tagged baggage and routed to appropriate location for loading and screening.
- Maintained up-to-date knowledge of airline policies and procedures to provide top-quality service.
- Provided high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills.
- Instructed passengers on safety and emergency procedures and answered all passenger inquiries.
- Educated passengers on safety procedures and provided assistance to disabled passengers
Education
Laser Hair Removal Technician Certificate Program
National Laser Institute
Dallas, TX06-2024
Bachelor of Science - Hospitality Management
Cebu Technological University
Cebu City, Philippines04.2015
Skills
- Laser Hair Removal
- Laser Safety
- Skin Typing and Analysis
- Pre- and Post-Treatment Care
- Used of Advanced Laser Technology
- Treatment Documentation
- Customer Service
- Goals and Performance
- Time Management Skills
- Customer Service
- Problem Solving Skills
Certification
- Certified Laser Hair Removal Technician
- Certified Laser Safety Officer
References
References available upon request.
Timeline
File Lead
Kroger
10.2021 - Current
E-Commerce Associate
Kroger
04.2020 - 10.2021
Passenger Service Agent
Macroasia Airport Services
10.2015 - 08.2018
Laser Hair Removal Technician Certificate Program
National Laser Institute
Bachelor of Science - Hospitality Management
Cebu Technological University
Similar Profiles
Robert SovernRobert Sovern
Front End Supervisor at KrogerFront End Supervisor at Kroger
Amanda CoganAmanda Cogan
Inventory Control Supervisor at KrogerInventory Control Supervisor at Kroger
Georgio MiddletonGeorgio Middleton
Delivery Driver at KrogerDelivery Driver at Kroger