Pearline Hamilton
Orange Park,FL
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
29
29
years of professional experience
Work History
Customer Service Manager
Advantage Sales, LLC
Jacksonville, FL
05.1995 - 08.2024
- Developed strong relations with key clients, ensuring their needs were met consistently and promptly
- Processed EDI and Manual Orders for Military Branches
- Processed EDI and Manual Orders for Military Distributors
- Maintain Prices, Drayage Rates and Fuel Rates in the System
- Processed bi-weekly billing for DeCA - Commissary Headquarters
- Invoice Nexcom for Shipments
- Handle reimbursements to distributors for shipments.
Skills
- Customer Service
- Microsoft Outlook
- Microsoft Excel
- Problem Solving
- Customer focused
- Multi-Tasking
Professionsummary
At Advantage Sales, LLC as a Customer Service Manage, I excelled in fostering robust client relations, ensuring satisfaction thought effective problem-solving and prompt issue resolution. Skilled in Microsoft. I significantly enhanced loyalty and streamlined operations, including EDI processing and billing, demonstrating a blend of technical proficiency and interpersonal acumen
Timeline
Customer Service Manager
Advantage Sales, LLC
05.1995 - 08.2024
Similar Profiles
Diane HerrimanDiane Herriman
Retail Merchandiser at Advantage Sales and Marketing LLCRetail Merchandiser at Advantage Sales and Marketing LLC
Akbar BukhariAkbar Bukhari
Brand Ambassador at Advantage Sales And Marketing LLCBrand Ambassador at Advantage Sales And Marketing LLC
Donna Taylor-OwenDonna Taylor-Owen
Event Specialist at Advantage Sales And Marketing LLCEvent Specialist at Advantage Sales And Marketing LLC
Daniel RicheyDaniel Richey
Car Wash Attendant at Gate Express CarwashCar Wash Attendant at Gate Express Carwash
Kyle Otto GrahamKyle Otto Graham
District Manager at WalgreensDistrict Manager at Walgreens