Pearline West
Clifton Heights,PA
Summary
Resourceful Tax Examiner ensuring all tax information is completed according to deadlines and procedures. Organized and coordinated with working a flexible schedule, including weekends and evenings. Outstanding research and writing skills with the creativity to think outside-the-box. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
34
34
years of professional experience
Work History
Tax Examining Technician
Internal Revenue Service, IRS
Philadelphia, PA
11.1986 - 10.2020
- Performed quality assurance reviews on completed work by colleagues.
- Attended meetings with senior management personnel as needed.
- Maintained records of taxpayer interactions according to departmental policy and IRS regulations.
- Collected taxes, monitored payment plans and imposed deadlines on delinquent taxpayers.
- Reviewed and analyzed tax returns to ensure accuracy of information and completeness of forms.
- Evaluated existing processes for efficiency improvements.
- Provided guidance to taxpayers on filing requirements, payment options, filing deadlines.
- Verified that all required documents were included in submitted tax returns.
- Answered questions from taxpayers and assisted individuals with completing tax forms.
- Assisted with audits by gathering requested documents from taxpayers or their representatives.
- Maintained up-to-date contact information for each case under review.
- Worked collaboratively with other departments within the organization to resolve customer inquiries promptly.
Education
Associate of Science - Business
Community College of Philadelphia
Philadelphia, PA12-1986
Skills
- Financial Statements
- Financial Reporting
- Report Preparation
Accomplishments
Received performance award for 10 years for performing my job as a Tax Examiner.
Timeline
Tax Examining Technician
Internal Revenue Service, IRS
11.1986 - 10.2020
Associate of Science - Business
Community College of Philadelphia
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