Summary
Work History
Education
Skills
Timeline
Generic

Pearl Jainette Siapno

Waipahu,HI

Summary

Dynamic professional with a strong background in customer service and teamwork, honed during my tenure at the US Army. Proven ability to enhance morale and optimize operations while maintaining attention to detail. Skilled in problem-solving and risk assessment, ensuring efficient outcomes in high-pressure environments. Committed to fostering positive relationships and achieving excellence.

Work History

Service Member

US Army
  • Increased morale by fostering a supportive work environment and recognizing individual achievements.
  • Conducted detailed analyses of intelligence data, contributing to informed decision-making processes.
  • Assisted in the planning and execution of large-scale events, ensuring smooth operations while adhering to strict deadlines.
  • Evaluated personnel performance and provided constructive feedback for improvement purposes.
  • Worked in dirty and uncomfortable conditions, sometimes in dangerous, deployed locations.
  • Served in on-call capacity for last-minute or late-night taskings from leadership.
  • Maintained required level of proficiency in use of firearms.

Clerk

Na Hoku
  • Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
  • Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
  • Improved customer satisfaction by promptly answering inquiries and providing accurate information.
  • Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
  • Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
  • Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
  • Maintained filing system and organized customer documents for easy retrieval of information.
  • Improved office efficiency by digitizing paper files and organizing digital records.
  • Optimized office space usage, arranging workstations to maximize productivity.

Dental Assistant

Smile Dental Center Group
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
  • Maintained a clean and sterile work environment to prevent cross-contamination and infection.
  • Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
  • Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
  • Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
  • Prepared and arranged instruments, medications, and required materials for dental procedures.
  • Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
  • Sterilized rooms and prepped equipment and instruments for Number procedures daily.
  • Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
  • Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
  • Documented patient dental health information, medical history, and vital signs for future reference.
  • Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
  • Prepared instruments and equipment for use in dental procedures, ensuring their availability when needed.
  • Explained treatment procedures and instructed patients on home care guidelines.
  • Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
  • Managed inventory of dental supplies, reducing waste and optimizing resource allocation.
  • Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
  • Prepared patient x-rays and images for dentist review.
  • Took dental images following strict patient protection rules, applying lead aprons.
  • Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
  • Supported dentists during oral surgeries by preparing surgical rooms with necessary tools and sterilized instruments.
  • Educated patients on proper oral hygiene techniques, promoting long-term dental health.
  • Measured and recorded vital statistics by taking patients' blood pressure, temperature, and pulse.
  • Exposed, developed and mounted dental x-rays.
  • Helped dentists restore teeth by applying permanent and temporary fillings and crowns.
  • Educated patients on dental hygiene, pre-surgical instructions and post-surgical care.
  • Assisted in chair-side dental procedures by filling cavities and taking impressions.

Cashier

McDonald's
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Answered questions about store policies and addressed customer concerns.

Cashier

Taco Bell

Education

High School Diploma -

Waipahu High School
Waipahu, HI

Skills

  • Teamwork and collaboration
  • Customer service
  • Verbal and written communication
  • Relationship building
  • Problem-solving
  • Teamwork
  • Time management
  • Attention to detail
  • Multitasking
  • Works Well Under Pressure
  • Multitasking Abilities
  • Reliability
  • Excellent communication
  • Organizational skills
  • Active listening
  • Combat training
  • Physical fitness
  • Team building
  • Hazardous materials handling
  • Risk assessment

Timeline

Service Member

US Army

Clerk

Na Hoku

Dental Assistant

Smile Dental Center Group

Cashier

McDonald's

Cashier

Taco Bell

High School Diploma -

Waipahu High School
Pearl Jainette Siapno