Pedram Baghalanaval
Katy,TX
Summary
Detail-oriented audiovisual professional with one years of experience. Skilled in host of functions, including installation and testing of cabling, equipment and audiovisual systems.
Dedicated IT professional highly effective at maintaining and installing software and hardware for laptop and desktop computers. Experience working in corporate and retail environments. Supportive Computer Repair Technician with six years of experience. Extensive understanding of software installations and excellent customer service. Committed to cost-effective repairs and honest, transparent work. Capable Computer Repair Technician, Proven track record of maintaining old and new systems, upgrading hardware and software. Understands the critical need to repair systems quickly for individuals and groups. Expertise in software configuration, and the testing/repair of various hardware applications Proficient in cell phone software programs and computer repair, Knowledge in operating different types of cell phones. Experienced event planer with expertise in event planning, budgeting and management. Keeps up with latest trends and techniques in event planning industry and maintains proficiency with industry software and tools.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Event Designer & Event Planner
Miraval Event Design
09.2019 - Current
- Enhanced event aesthetic by designing creative and engaging visual elements.
- Increased client satisfaction by consistently delivering tailored event designs that exceeded expectations.
- Collaborated with vendors to ensure seamless integration of design components and timely delivery.
- Streamlined the event planning process by creating detailed design proposals and presentations for clients.
- Set events, including : tables, chairs, tablecloths and centerpieces .
- fulfill requests for events in accordance with guidelines;
- keep an eye on the event to ensure that customers' expectations are met.
- install and set up backdrops and all designs.
- collaborate with the clients to ensure that every aspect of the event's design is carried out as planned.
- engaging with customers to learn about their needs.
Computer Repair Technician
Razan Company
02.2015 - 10.2017
- Performed on-site repair and preventive maintenance on personal computers and related peripherals
- Evaluated technical issues, solved customer concerns, and troubleshot computer problems in an efficient and courteous manner
- Scheduled work and ordered parts
- Estimated and invoiced repairs
- Diagnosed and repaired hardware problems
- Installs and configures new equipment, including operating software or peripheral
- Runs basic tests equipment as required.
- Enhanced customer satisfaction by providing timely and efficient computer repair services.
- Reduced downtime for clients by diagnosing and resolving hardware and software issues promptly.
Cell Phone Repair Technician
Noavaran Farda
03.2013 - 12.2014
- Assisted the technician in handling cell phone repairs
- Scheduled the repair timetable and informed customers when they can pick-up the unit
- Attended to broken cell phones brought in by customers for repairs
- Conducted analysis with the customers on how the cell phone broke down before proceeding with the repairs
- Organized parts and components of various cell phone brands.
- Enhanced customer satisfaction by providing efficient and effective cell phone repairs.
- Reduced repair turnaround time through streamlined diagnostic processes and prioritizing urgent jobs.
Computer Repair Technician
Andishe Company
09.2009 - 01.2013
- Enhanced customer satisfaction by providing timely and efficient computer repair services.
- Reduced downtime for clients by diagnosing and resolving hardware and software issues promptly.
- Improved system performance for users by performing regular maintenance tasks, such as cleaning, updates, and upgrades.
- Performed on-site repair and preventive maintenance on personal computers and related peripherals
- Evaluated technical issues, solved customer concerns, and troubleshot computer problems in an efficient and courteous manner
- Disassembles machines to examine parts, for wear or defects, using hand or power tools and measuring devices Built custom computers to best serve the customer needs
- Scheduled work and ordered parts
- Estimated and invoiced repairs
- Diagnosed and repaired hardware problems, completely built computers, troubleshot technical problems, and installed software applications.
Company Event Planer & Audio Visual Technician
Nikandish Company
04.2007 - 03.2008
- Enhanced event experiences by setting up and operating audiovisual equipment for various venues.
- Managed inventory of audiovisual equipment, maintaining optimal functionality and availability for clients.
- Collaborated with event planners to determine appropriate audiovisual solutions, resulting in successful events.
- Arrange events, including set up tables, chairs, tablecloths and centerpieces
- manage the quality control of the audio-visual equipment and keep an eye on every event
- Utilize the software programs included in the Event Management System to guarantee a smooth setup for each event. Maintain all equipment and service items correctly.
- Streamlined troubleshooting processes for technical issues, ensuring minimal downtime during events.
Education
Associate Degree Of Computer Science - Computer And Information Sciences
Azad University Of Abhar
Abhar, Iran02.2006
Skills
- Excellent hand-eye coordination and ability to perform small repairs
- In-depth knowledge of different models of cell phones both old and new
- Capable of following instructions reading diagrams and carrying out tasks
- Professional demeanor with customers and coworkers
- Exceptional knowledge of cell phone operating systems and features
- Software development
- Capable of working independently or with a team
- Exemplary work ethic needed to succeed in any career
- Available to work a variety of hours
- Proven loyalty to a specific position and company
- Strategic event planning
- Hardware and software installation
- Security issues troubleshooting
- Excellent work ethic
- Equipment testing
Certification
- A+ Computer Certificate
- Certified Mobile Repair Technician,
- Google Cybersecurity Certificate
Timeline
Event Designer & Event Planner
Miraval Event Design
09.2019 - Current
Computer Repair Technician
Razan Company
02.2015 - 10.2017
Cell Phone Repair Technician
Noavaran Farda
03.2013 - 12.2014
Computer Repair Technician
Andishe Company
09.2009 - 01.2013
Company Event Planer & Audio Visual Technician
Nikandish Company
04.2007 - 03.2008
Associate Degree Of Computer Science - Computer And Information Sciences
Azad University Of Abhar
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