Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

PEDRO ALQUEZADA

Sonoma

Summary

Strong leader with an eye for detail dedicated to streamlining operations to decrease costs and promote organizational efficiency. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

10
10
years of professional experience

Work History

FRONT DESK AGENT

MACARTHUR PLACE HOTEL
04.2023 - Current
  • Took reservations over phone, in person, and via computer for guests and provided confirmation information.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.

ASSISTANT MANAGER

LUCKY SAVEMART SUPERMARKET
01.2022 - 09.2022
  • Developed weekly schedules per payroll guidelines, hired trained and developed team members

CENTER STORE MANAGER

LUCKY SAVEMART SUPERMARKET
01.2019 - 01.2022
  • Implemented and maintained visual merchandising, conflict resolution

HEAD CLERK

LUCKY SAVEMART SUPERMARKET
01.2017 - 01.2019
  • Supervised team members to satisfy customer needs and resolved any conflict however necessary

KEY CARRIER

LUCKY SAVEMART SUPERMARKET
01.2016 - 01.2017
  • Responsible for cash drawer management

NIGHT CREW LEAD

LUCKY SAVEMART SUPERMARKET
09.2015 - 01.2016
  • In charge of accurate orders, maintaining low waste and fulfilling customer needs

CASHIER/PRODUCE CLERK

LUCKY SAVEMART SUPERMARKET
09.2013 - 09.2015
  • Pleasantly greeted customers and provided prompt and courteous service.
  • Assisted customers with price checking fruits and vegetables and finding requested items in department.

Education

RETAIL MANAGEMENT PROGRAM

Modesto Savemart Supermarket
MODESTO
03.2018

High School Diploma -

Sonoma Valley High School
SONOMA
06.2013

Skills

  • Time Management
  • Project Management
  • Staff Management
  • Staff Training
  • Staff Supervision
  • Training and Development
  • Directing Team Members
  • Sales Reporting
  • Managing Multiple Priorities

Languages

Spanish
Native or Bilingual

Timeline

FRONT DESK AGENT

MACARTHUR PLACE HOTEL
04.2023 - Current

ASSISTANT MANAGER

LUCKY SAVEMART SUPERMARKET
01.2022 - 09.2022

CENTER STORE MANAGER

LUCKY SAVEMART SUPERMARKET
01.2019 - 01.2022

HEAD CLERK

LUCKY SAVEMART SUPERMARKET
01.2017 - 01.2019

KEY CARRIER

LUCKY SAVEMART SUPERMARKET
01.2016 - 01.2017

NIGHT CREW LEAD

LUCKY SAVEMART SUPERMARKET
09.2015 - 01.2016

CASHIER/PRODUCE CLERK

LUCKY SAVEMART SUPERMARKET
09.2013 - 09.2015

RETAIL MANAGEMENT PROGRAM

Modesto Savemart Supermarket

High School Diploma -

Sonoma Valley High School
PEDRO ALQUEZADA