Pedro Alvarado
RICHMOND,Virginia
Summary
Reliable individual proudly offering 4 years of experience fostering repeat customers through consistent, professional service. Skilled in designing profitable drink menus, handling cash sales and managing bar inventory. Dedicated to creating inviting environment for both guests and staff. Reliable employee behind the bar and on the floor with independent approach to handling high-volume customer loads. Well-versed in assisting wait staff with drinks and food orders. Excellent relationship-builder and multitasker always ready to support team needs. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Bar Manager
Wood And Iron Gameday Restaurant- Short Pump
06.2023 - 02.2024
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Increased revenue with creative marketing initiatives and promotional events.
- Handled conflict resolution among staff members promptly and professionally, maintaining a positive work environment.
- Designed special drink and cocktail offerings on monthly basis as part of seasonal offerings that attracted new clientele while retaining regulars.
- Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
- Mentored and trained staff members to ensure exceptional customer service standards.
Bartender/Server/Expo
Wood And Iron Gameday Restaurant- Scotts Addition
10.2020 - 06.2023
- Assisted with inventorying beverage stock and bar supplies.
- Upheld strict regulations for safe alcohol service and food safety.
- Consistently met or exceeded sales targets by upselling premium products without compromising guest satisfaction.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
- Maintained kitchen productivity, guaranteeing timely preparation, and serving of dishes in alignment with customer specifications.
- Maintained speed of service for food orders while minimizing errors and complaints.
Education
High School Diploma -
Brookline High School
Brookline, MA06.2020
Skills
- Supervisory Experience
- Monitoring Food Preparation
- Customer Retention
- Collaboration and Teamwork
- Catering Services
- Mixology expertise
- Calendar and Scheduling Software
- Group reservations management
- Staff Supervision
- Kitchen staff coordination
- Recruitment and hiring
- Recipes and menu planning
- Money Handling
Languages
Spanish
Native or Bilingual
Timeline
Bar Manager
Wood And Iron Gameday Restaurant- Short Pump
06.2023 - 02.2024
Bartender/Server/Expo
Wood And Iron Gameday Restaurant- Scotts Addition
10.2020 - 06.2023
High School Diploma -
Brookline High School
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