Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
Carefully interviewed, selected, trained, and supervised staff.
Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
Reconciled cash and credit card transactions to maintain accurate records.
Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
Promoted a positive work environment with proactive conflict resolution strategies and team-building activities.
Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
Ensured compliance with local health department regulations through regular staff training sessions and facility inspections.
Reduced staff turnover rate with effective leadership, open communication, and employee development opportunities.
Increased restaurant revenue by optimizing table turnover rates and enhancing menu offerings.
Grounds Crew Member
Living Art Tree Care
10.2020 - 01.2024
Demonstrated flexibility in daily responsibilities by adapting to changing weather conditions or emergent project needs.
Maintained equipment in optimal condition by performing regular cleaning and maintenance tasks.
Promoted teamwork among crew members through clear communication and cooperation during project execution.
Improved safety on the grounds by promptly removing debris and maintaining walkways.
Increased efficiency in daily tasks by utilizing proper tools and techniques for each job assignment.
Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
Cut trees and shrubs to shape and maintain landscape.
Performed equipment maintenance and repairs to keep tools functional for projects.
Removed tree stumps, roots and debris for cohesive landscape appearance.
Project Coordinator I
Medtronic
02.2017 - 10.2020
Responsible providing support for the Meeting Services Department to ensure successful medical meetings and bio skill labs
Ensure functionality and cosmetic integrity of all marketing equipment and products through proper testing and routine maintenance
Maintain adequate levels of product and disposable items required for medical meetings and bio skill labs
Assist in all aspects of logistical planning and shipping schedules for all medical meetings, conventions and bio skill labs
Ensure all activities are in compliance with the Medtronic Code of Conduct and all Quality System Requirements
Ensure the Fort Worth labs are clean, decontaminated and properly stocked before and after each event
Ensure functionality and aesthetic quality of marketing trade show equipment and products through proper testing and maintenance
Coordinate equipment repairs for surgical equipment and products
Assist in special projects
Work with non- clinical staff with diagnosing and repairing units
Submitting technical support documents after all repairs and diagnostics are completed
Shipping/Rec/Stores Clerk II
Randstad
03.2016 - 02.2017
Provide an active role in the planning, careful packing and shipment of all equipment and products for assigned medical meetings, conventions and Bio-Skill labs
Provide an active role in the planning, careful packing and shipment of all equipment and products for assigned medical meetings, conventions and Bio-Skill labs
Assists the International Department with coordinating equipment needs for Bio-Skill labs abroad
Create shipping invoices, provide technical assistance and advice for distributors overseas on lab set-up and course equipment requirements
Receive and inspect all marketing equipment returned from third party medical events and conventions to ensure items are properly cleaned, checked and stowed for future use
Maintain Meeting Services Department cage area
Perform other duties as assigned
Self-motivated and able to follow directions and complete tasks with minimal or no supervision
Education
High school or equivalent - undefined
Skills
Personable, results oriented, and customer service driven leader with15 years of professional working experience in a variety of industries and capacities Thrive on building and managing strong internal and external customer relationships through effective communication and conflict management Strong technical skills and experience with software and hardware installations, IT troubleshooting, computers, cellphones, and tablet devices Valued team player committed to excellence in all facets of the company vision Fluent in Spanish as a second language
Certification
Fishbowl Proficient
Microsoft Office Proficient
FedEx and UPS Proficient
Completed Service Skills Training for Clinical Specialist.
Additional Information
Volunteer soccer coach and trainer.
Languages
Spanish
Native or Bilingual
Timeline
Restaurant Manager
Golden Chick
01.2024 - Current
Grounds Crew Member
Living Art Tree Care
10.2020 - 01.2024
Project Coordinator I
Medtronic
02.2017 - 10.2020
Shipping/Rec/Stores Clerk II
Randstad
03.2016 - 02.2017
High school or equivalent - undefined
Fishbowl Proficient
Microsoft Office Proficient
FedEx and UPS Proficient
Completed Service Skills Training for Clinical Specialist.