Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Pedro Espinoza

Miami

Summary

Accomplished Manager with a proven track record at Burger King, enhancing customer satisfaction and employee productivity through expert team leadership and effective time management. Skilled in staff management and task delegation, consistently resolving disputes and maintaining high service standards. Demonstrates exceptional decision-making and customer service abilities, contributing to a significant improvement in workplace efficiency and client relations.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Manager

Burger King
02.2022 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Education

High School Diploma -

American Senior High School
Hialeah, FL
05.2023

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Staff management
  • Task delegation

Certification

ServSafe, and Lisense 214

  • Licensed Insurance Agent/Broker - State Department of Insurance.

Timeline

Manager

Burger King
02.2022 - Current

High School Diploma -

American Senior High School
Pedro Espinoza