Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Pedro Flores Ruiz

WOODWARD,Oklahoma

Summary

Dynamic leader with extensive experience at United Parcel Service, UPS, excelling in team management and vehicle diagnostics. Spearheaded efficiency optimizations and fostered employee engagement, significantly enhancing departmental success. Known for innovative solutions in workshop supervision and exceptional customer service, adept at driving performance and productivity improvements.

Experienced with automotive team management, ensuring seamless operations and maintenance excellence. Utilizes hands-on approach to address and resolve challenges. Strong understanding of vehicle systems and workflow optimization.

Professional automotive supervisor skilled in optimizing vehicle maintenance processes and team productivity. Recognized for reliability and adaptability in ever-changing environments. Proven track record in fostering collaboration and achieving high performance.

Hardworking Automotive Technician with 10 years of experience in field. Positive and upbeat individual with enthusiasm for work and understanding of good customer service. Motivated to go above and beyond job requirements to satisfy customer needs, help team and meet business objectives.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

11
11
years of professional experience

Work History

Automotive Supervisor

United Parcel Service, UPS
04.2023 - 09.2024
  • Maintained updated knowledge of industry trends, technologies, and best practices through continuous learning opportunities.
  • Conducted performance evaluations for team members, providing constructive feedback to foster growth and development.
  • Developed strong relationships with vendors, negotiating contracts to secure favorable pricing for parts and services.
  • Developed and executed strategic plans focused on increasing overall departmental success.
  • Enhanced overall safety in the workplace through regular inspections and employee training sessions.
  • Increased production efficiency by implementing new processes and monitoring team performance.
  • Established priorities and goals relating to utilization and operation of equipment and maintenance.
  • Optimized shop layout for efficient workflow, leading to higher productivity levels from team members.
  • Adjusted plans, assignments and methods to accomplish work.
  • Reduced maintenance downtime by implementing preventive measures and closely monitoring equipment conditions.
  • Conducted vehicle inspections for mechanical services.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
  • Performed safety and emissions inspections.
  • Repaired and replaced worn and damaged components.

Automotive Technician

United Parcel Service, UPS
04.2021 - 04.2023
  • Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
  • Performed safety and emissions inspections.

Store Manager

NAPA Auto Parts - Genuine Parts
03.2014 - 03.2021
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Completed point of sale opening and closing procedures.
  • Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
  • Rotated merchandise and displays to feature new products and promotions.
  • Maximized sales by creating innovative visual merchandising displays and store layouts.

Education

High School Diploma -

LBJ HIGH SCHOOL
Austin, TX
07-2011

Skills

  • Team management
  • Vehicle diagnostics
  • Efficiency optimization
  • Task delegation
  • Vehicle maintenance
  • Innovation and creativity
  • Scheduling coordination
  • Cost reduction
  • Warranty administration
  • Employee engagement
  • Workshop supervision
  • Automotive sales
  • Strong work ethic
  • Customer service

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Automotive Supervisor

United Parcel Service, UPS
04.2023 - 09.2024

Automotive Technician

United Parcel Service, UPS
04.2021 - 04.2023

Store Manager

NAPA Auto Parts - Genuine Parts
03.2014 - 03.2021

High School Diploma -

LBJ HIGH SCHOOL
Pedro Flores Ruiz