Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Pedro Hernandez

Cicero,IL

Summary

Achieved significant customer satisfaction and sales growth at Autozone by leveraging exceptional service skills and strategic sales training. Expert in supply chain optimization and adept at fostering strong client relationships, leading to increased repeat business. Skilled in managing stocking products behind and over the counter as well as; engagement for brand awareness, contributing to a results-driven marketing strategy and desired results from company and managers.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Customer Sales Satisfaction

Autozone
03.2023 - Current
  • Boosted customer satisfaction by providing exceptional service and addressing inquiries promptly.
  • Developed strong relationships with clients, leading to increased repeat business and referrals.
  • Identified potential upsell opportunities through active listening and understanding client needs, maximizing profits.
  • Collaborated with cross-functional teams to develop marketing strategies that drove sales growth.
  • Emphasized product specifications to meet customer needs.
  • Assisted call-in customers with questions and orders.
  • Educated customers on promotional options, sales policies and methods for obtaining desired results from company offerings.
  • Experience in stocking automotive parts behind and over the counter
  • Pro efficient during closing shift tasks with colleges.

Education

Highschool -

Morton East Highschool
2423 S Austin Blvd, Cicero, IL 60804

Skills

  • Supply Chain Optimization
  • Sales Presentations
  • Social Media Engagement
  • Supplier Relations
  • Closing shift awareness
  • Brand Awareness
  • Sales strategy development
  • Sales Training

Accomplishments

  • Achieved sales and requirements through effectively helping with automotive issues, not limited to creating customer satisfaction.
  • Documented and resolved customer issues which led to pro efficient customer sales.

Certification

Microsoft word expert, PowerPoint, Access certifications.

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Customer Sales Satisfaction

Autozone
03.2023 - Current

Highschool -

Morton East Highschool

Similar Profiles

CREATE PROFILE
Pedro Hernandez