Pedro Jorge
Seabrook
Summary
Flight attendant with extensive experience in passenger safety and regulatory compliance. Demonstrated ability to communicate effectively and manage emergency situations. Proven commitment to delivering exceptional customer service in high-pressure environments.
Overview
25
25
years of professional experience
Work History
Flight Attendant
United Airlines
Houston
04.2006 - 01.2026
- Ensured passenger safety through thorough pre-flight briefings and emergency procedure demonstrations.
- Conducted safety checks on equipment and supplies to meet regulatory standards.
- Facilitated smooth boarding and seating process while assisting with luggage placement to optimize operational flow.
- Welcomed passengers, addressed questions, and directed them to seats for a seamless boarding experience.
- Provided exceptional customer service by promptly addressing passenger inquiries and concerns.
- Coordinated in-flight service, distributing food, beverages, and amenities to elevate passenger comfort.
- Collaborated with crew members to maintain a positive and efficient cabin environment.
- Trained new flight attendants on policies, procedures, and service standards effectively.
Airport Customer Ramp Agent
Continental Airlines
Newark
02.2001 - 04.2006
- Operated ground support equipment to ensure timely aircraft servicing and turnaround.
- Loaded and unloaded baggage and cargo to support timely operations during peak periods.
- Coordinated with flight crews to ensure precise baggage handling and delivery.
- Ensured compliance with FAA regulations while adhering to strict safety procedures.
- Conducted safety checks on equipment prior to use to uphold operational standards.
- Assisted in training new ramp agents on safety protocols and operational procedures.
- Utilized two-way radios to facilitate communication between ramp agents, pilots, and ground crew.
- Recorded ground support equipment usage and reported maintenance needs to maintain operational efficiency.
Education
Some College (No Degree) - Science Education
Essex County College
Newark, NJSkills
- Passenger safety and regulatory compliance
- Emergency procedures and response coordination
- Safety checks and briefings
- Emergency care and first aid training
- In-flight service and meal distribution
- Baggage handling
- Turbulence management and calm under pressure
- Crew collaboration and teamwork
- Customer service and relationship management
- Conflict resolution and mediation
- Effective communication and public speaking
- Cultural awareness and multilingual skills
- Problem solving and stress management
- Timely communication
Languages
Portuguese
Native/ Bilingual
Accomplishments
Letter of Commendation for superior performance of your duties as a radiology technician, Branch Medical Clinic, Arlington Annex, Washington, D.C. from July 1992 to August 1994. Your dedication to duty and willingness to go the extra mile for each patient greatly contributed to the successful accomplishment of the clinics mission. Proficient in all aspects of clinical support, you consistently provided essential technical expertise during periods of manning shortfalls. Most notably, you taught the dangers of radiology to young children. I wish you every success in future endeavors and extend to you the Navy's traditional "Well Done".
R.I. Ridenour
Rear Admiral, Medical Corps
United States Navy
R.I. Ridenour
Rear Admiral, Medical Corps
United States Navy
Affiliations
US Navy Veteran Corpsman who served in Desert Storm with 2nd Battalion 4th Marines out of Camp Lejeune. Avid runner, cyclist and hiker. Enjoy listening to music and attending live concerts. I enjoy exploring our world. I've been a Vegan for 5 years and I also don't drink alcohol.
Timeline
Flight Attendant
United Airlines
04.2006 - 01.2026
Airport Customer Ramp Agent
Continental Airlines
02.2001 - 04.2006
Some College (No Degree) - Science Education
Essex County College