Pedro Macedo
Redondo Beach,CA
Summary
Motivated [Job Title] with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
5
5
years of professional experience
Work History
Restaurant Waiter
Silvios's Brazilian BBQ
07.2022 - Current
- Answered customers' questions, recommended items, and recorded order information.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Cultivated warm relationships with regular customers.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Bussed and reset tables to keep dining room and work areas clean.
- Maintained clean and organized dining areas for optimal guest experience.
- Assisted in training new waitstaff members, contributing to a cohesive team environment.
Delivery Driver
08.2021 - Current
- Completed on-time deliveries by choosing best and most efficient routes
- Worked scheduled hours as required and took on available shifts during holidays and busy periods
- Completed rush deliveries on tight timetables to satisfy customer needs
- Carried heavy trays, packages and boxes from delivery vehicles to areas designated by customers
- Delivered packages to customer doorsteps and business offices
- Fostered positive working relationships with regular customers
- Operated vehicle safely in highly congested areas with no traffic violations
Safety Park, Valet Driving
06.2019 - 10.2021
- Delivered guest vehicles smoothly and met diverse needs of valet customers
- Maintained cleanliness of work sites, parking spaces and guest services stations
- Responded to any emergencies as instructed and with utmost efficiency
- Inspected worksites, practices and gear for compliance with established safety standards
- Answered guest's questions about property amenities and services
- Issued and collected claim tickets and processed valet parking fees
- Inspected vehicles prior to parking and during retrieval to detect damage
- Parked and retrieved automobiles, successfully driving both manual and automatic vehicles
Fast Food Cashier, Subway
08.2018 - 05.2019
- Assisted customers in choosing menu items by providing food complementing information
- Interpreted food order slips per shift to prepare food according to customer orders
- Trained team members to prepare sandwiches and other items according to instructions
- Counted till at beginning of shift to confirm correct starting total
- Made change and issued receipts or tickets to customers for each transaction
- Operated and sanitized kitchen and food preparation equipment
- Greeted guests, promoted specials and took orders
- Organized freezers, refrigerators and storage rooms by receiving, recording and moving food and beverage supplies and products
- Met sales targets by encouraging customers to buy extra food items such as drinks, desserts and sides
- Identified price of goods and calculated bills with optical price scanners, calculators and cash registers
- Greeted over 30 customers per day and communicated effectively to obtain accurate orders
Education
High School Diploma -
Redondo Union High School
Redondo Beach, CA08.2019
Skills
- Service Quality
- Menu knowledge
- Cross-selling
- Problem-solving
- Multitasking
- Excellent communication
Languages
English
Native or Bilingual
Spanish
Professional Working
Portuguese
Native or Bilingual
Timeline
Restaurant Waiter
Silvios's Brazilian BBQ
07.2022 - Current
Delivery Driver
08.2021 - Current
Safety Park, Valet Driving
06.2019 - 10.2021
Fast Food Cashier, Subway
08.2018 - 05.2019
High School Diploma -
Redondo Union High School
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