Pedro Marrero

• Coordinated event setup teams for large-scale conferences, banquets, and corporate events, ensuring smooth execution
• Ensure accurate room setups according to event orders (BEOs), including staging, seating, and equipment
• Partner with Event Services, Banquets, and Operations teams to execute seamless events
• Train, coach, and motivate team members to maintain service standards and efficiency
• Monitor timelines and adjust staffing/logistics to meet event requirements
• Maintain safety standards and proper use of equipment

● Coordinated setup and breakdown of conventions, trade shows, and special events, ensuring effective staging, seating, tables, pipe and drape, and exhibitor layouts.

● Coordinated with event managers, vendors, and cross‑functional teams to meet tight setup and teardown timelines.

● Collaborated with catering and logistics teams to ensure seamless event execution and attendee experience.

● Provide on-site support for the duration of each event, troubleshooting any issues that may arise.

● Developed last-minute solutions to exceed client expectations and enhance event satisfaction.

● Demonstrates expertise in providing exceptional customer service to event attendees

Utilized strong communication skills when working with clients, vendors, and colleagues alike