Pedro Portillo
Miami Gardens,FL
Summary
Accomplished Supervisor focused on meeting customer expectations and achieving company goals. Drives success by directing high-producing teams while developing lasting employee rapport. Exceptional knowledge of cost-reduction methods and streamlining production processes.
Overview
3
3
years of professional experience
Work History
Assistant Manager
P.F. Chang's Bistro
02.2023 - 05.2024
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Generated repeat business through exceptional customer service.
Overnight Stocker
Walmart
01.2022 - 01.2023
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Scanned shelves and product cases to locate expired, outdated, and spoiled items.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
Shift Supervisor
Taco Bell
01.2021 - 12.2021
- Completed store opening and closing procedures and balanced tills.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Helped store management meet standards of service and quality in daily operations.
- Responded to and resolved customer questions and concerns.
Education
High School Diploma -
Hialeah Gardens Senior High School
Hialeah Gardens, FL06.2018
Skills
- Workplace Safety
- Employee Motivation
- Process Improvement
- Business Development
- Goal-Oriented
- Strategic Planning
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Assistant Manager
P.F. Chang's Bistro
02.2023 - 05.2024
Overnight Stocker
Walmart
01.2022 - 01.2023
Shift Supervisor
Taco Bell
01.2021 - 12.2021
High School Diploma -
Hialeah Gardens Senior High School
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