Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Pedro Rabelo

Miami,FL

Summary

Experienced bartender and server with extraordinary customer service skills and a motivated attitude. Knowledgeable about drink combinations and committed to serving with a smile. Adept at maintaining a clean and organized bar area, enthusiastic team player and dedicated to providing customers with a warm and welcoming environment.

Overview

35
35
years of professional experience

Work History

Server/ Bartender

Lagorce Country Club
01.2024 - Current
  • Provided prompt food and beverage service, ensuring customer needs were met.
  • Increased sales significantly by upselling higher-end products to customers.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Cultivated warm relationships with regular customers.

Server

Mercato Della Pescheria
10.2021 - 01.2024
  • Ensured promptness in serving meals and refreshments, maintaining attentive focus on customers.
  • Increased sales significantly by upselling higher-end products to customers.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Bussed and reset tables to keep dining room and work areas clean.

Server

Capriccio’s Ristorante
04.2017 - 07.2021
  • Greeted guests with a friendly and helpful attitude at all times
  • Provided guests with menu suggestions and knowledge
  • Waited on tables, taking food and drink orders in this high traffic restaurant
  • Became well acquainted with dishes on our menu and drink pairings
  • Handled difficult and inappropriate customers with grace and professionalism
  • Carried on friendly conversations with patrons and answered any questions or concerns to the best of my ability
  • Worked in a collaborative manner with other restaurant employees to ensure outstanding customer experiences

Server, Bartender & Trainer

Fisher Island Club
09.1999 - 04.2017
  • Greeted members with a friendly and helpful attitude at all times
  • Provided members with menu and drink suggestions and knowledge
  • Trained staff members in order to provide a seemless experience for members
  • Handled difficult and inappropriate customers with grace and professionalism
  • Memorized orders and aimed to provide fast and quality service to all members
  • Maintained decorum at all times when waiting upon several high profile members
  • Maintained organized and clean bar area

Bartender

Miami International Airport
01.1998 - 09.1999
  • Greeted guests with a friendly and helpful attitude at all times
  • Provided guests with drink suggestions and recipes upon request
  • Handled difficult and inappropriate customers with grace and professionalism
  • Maintained an organized and clean bar area

Bartender

Miccosukee Resort & Gaming
06.1995 - 01.1998
  • Greeted guests with a friendly and helpful attitude at all times
  • Provided guests with drink suggestions and recipes upon request
  • Handled difficult and inappropriate customers with grace and professionalism
  • Maintained an organized and clean bar area

Server & Waiter

Cubanacan Corporation
02.1990 - 03.1995
  • Greeted guests with a friendly and helpful attitude at all times
  • Provided guests with menu and drink suggestions
  • Maintained an organized and clean bar area

Education

Mixologist

Lindsey Hopkins
01.1995

Bartender & Server Certification - undefined

International School of Tourism at the Commodore Hotel
Havana
01.1989

Hydraulic Engineering Degree - undefined

ISPJAE
Havana
01.1986

High School Diploma - undefined

Leonte Guerra Sr. High
Havana
01.1982

Skills

  • Micros, Toast, Clover, Abacus & Pinnacle

Languages

Proficient in Spanish & English

Timeline

Server/ Bartender

Lagorce Country Club
01.2024 - Current

Server

Mercato Della Pescheria
10.2021 - 01.2024

Server

Capriccio’s Ristorante
04.2017 - 07.2021

Server, Bartender & Trainer

Fisher Island Club
09.1999 - 04.2017

Bartender

Miami International Airport
01.1998 - 09.1999

Bartender

Miccosukee Resort & Gaming
06.1995 - 01.1998

Server & Waiter

Cubanacan Corporation
02.1990 - 03.1995

Mixologist

Lindsey Hopkins

Bartender & Server Certification - undefined

International School of Tourism at the Commodore Hotel

Hydraulic Engineering Degree - undefined

ISPJAE

High School Diploma - undefined

Leonte Guerra Sr. High

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Pedro Rabelo