Summary
Overview
Work History
Education
Skills
Timeline
Generic

Pedro Rivera

Lutz

Summary

Dynamic and results-driven professional with experience at Greenhouse as a Pest Control Technician. Proven ability in service sales and customer service, effectively educating clients on pest prevention. Skilled in problem-solving and adhering to safety protocols, ensuring high standards of professionalism and client satisfaction.

Overview

11
11
years of professional experience

Work History

Pest Control Technician

Greenhouse
08.2023 - Current
  • Applied pesticides to inside and outside of structures utilizing company protocols.
  • Upheld high standards of professionalism, maintaining a clean appearance and courteous demeanor while interacting with clients.
  • Educated and advised customers on preventive measures to reduce pest infestations.
  • Conducted property and building walk-throughs to assess conditions, identify infestations, and isolate sources.

Delivery Driver

FedEx:Ground
10.2019 - 08.2023
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Managed customer inquiries and complaints in polite and professional manner.

Cashier

Shooters World
06.2018 - 10.2019
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Skilled at working independently and collaboratively in a team environment.
  • Worked effectively in fast-paced environments.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Custodian

USF
06.2016 - 06.2018
  • Emptied trash cans and recycling bins to keep building clean and free of germs.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Kept building spaces premises clean inside and outside.
  • Maintained a well-organized supply closet for easy access to necessary tools.
  • Followed safety protocols and safe use of protective gear to prevent injury to self and others.

Senior Attendant

Lutz Senior Center
02.2014 - 04.2016
  • Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
  • Collaborated with team members to improve overall service quality and guest experience.
  • Provided excellent customer service to guests by promptly responding to inquiries and requests.
  • Maintained a clean and safe environment for guests through regular inspection and cleaning tasks.
  • Facilitated smooth operation of events by setting up venues according to specific requirements.

Education

High School Diploma -

Chamberlain Highschool
Tampa, FL
06-2017

Skills

  • Service sales
  • Customer service
  • Multitasking
  • Problem-solving abilities
  • Safety protocols

Timeline

Pest Control Technician

Greenhouse
08.2023 - Current

Delivery Driver

FedEx:Ground
10.2019 - 08.2023

Cashier

Shooters World
06.2018 - 10.2019

Custodian

USF
06.2016 - 06.2018

Senior Attendant

Lutz Senior Center
02.2014 - 04.2016

High School Diploma -

Chamberlain Highschool

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Pedro Rivera