Pedro Ruiz
Santa Barbara,USA
Summary
Dynamic leader with over 5 years of experience in customer service and crisis intervention within youth and family services. Proven ability to build strong relationships and assess client needs effectively. Bilingual in Spanish and English, enhancing communication within diverse communities. Recognized for high productivity and efficient case management, delivering positive outcomes through empathy and problem-solving skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Lead Residential Caseworker
Noah's Anchorage Crisis Youth Shelter
08.2024 - Current
- Support youth 12-17 that are experiencing homelessness, abuse, crisis situations and offer residential/counseling services
- Conduct family meetings and one on one youth check in’s.
- Collaborate with other agencies in the county to help the families on what they are looking for such as housing, jobs, etc.
- Experience in HMIS (Homeless Management Information Systems) in the county of Santa Barbara.
- Collaboration experience with SBPD, CWS, Access 24/7 Crisis.
Head Trainer
Mayweather Boxing and Fitness Santa Barbara
04.2022 - 05.2024
- Lead Instructor
- Membership Sales and Scheduling
Personal Trainer
YMCA Santa Barbara
01.2020 - 04.2024
- Offer One on One personal training sessions for members
- Promoted to Manager on Duty
- Member Engagement Specialist
- Provides a high-quality member experience using excellent interpersonal skills.
- Driven to close membership and program sales by tailoring tours to the needs of prospective members and participants.
- Actively works to build strong relationships with current members.
Education
Bachelors - Criminal Justice
Fisher College
Boston, MA05.2022
Associates Degree - Criminology and Behavioral and Science
Santa Barbara City College
Santa Barbara05.2019
Majored in Kinesiology -
Cal State Monterey Bay
Monterey, CA05.2017
Skills
- Critical thinking and problem solving
- Crisis intervention and family counseling
- Leadership and adaptability
- Bilingual communication
- HMIS management
- Family counseling
- Crisis intervention
- Computer proficiency
- High-quality interpersonal skills
Certification
- National Honors Society, 2021-2022
- Dean's List, 2021-2022
- Athletic Scholarship for Soccer
- YMCA CPR and First Aid, Oxygen Certified
- NASM Personal Trainer Certified
Timeline
Lead Residential Caseworker
Noah's Anchorage Crisis Youth Shelter
08.2024 - Current
Head Trainer
Mayweather Boxing and Fitness Santa Barbara
04.2022 - 05.2024
Personal Trainer
YMCA Santa Barbara
01.2020 - 04.2024
Bachelors - Criminal Justice
Fisher College
Associates Degree - Criminology and Behavioral and Science
Santa Barbara City College
Majored in Kinesiology -
Cal State Monterey Bay