Pedro Antonio Santos
Overview
2026
2026
years of professional experience
Work History
Medical Transportation Driver
Texas Medical Transportation
Brownsville, Texas
2023 - Current
- Transported patients safely to medical appointments and procedures.
- Assisted individuals with mobility challenges entering and exiting vehicles.
- Communicated effectively with healthcare staff regarding patient needs.
- Scheduled transportation services according to patient appointments and availability.
- Collaborated with team members to improve transportation efficiency and service quality.
- Communicated effectively with dispatch to receive updated information about trip assignments.
Sales and Floor Manager
Payne Auto Group
Weslaco, TX
09.2018 - 08.2023
- Followed up with existing customers to generate new prospective buyers through referrals.
- Delegated tasks appropriate to individual employees to provide development opportunities.
- Managed inventory and stock levels in coordination with purchasing and receiving department.
- Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
- Enhanced sales by implementing merchandising and promotional improvements.
- Taught junior employees how to meet operational and sales goals with proactive strategies.
- Established ambitious goals for employees and departments in order to promote quality and productivity improvements.
Sales Consultant
Clark Knapp Honda
Pharr, TX
01.2016 - 08.2018
- Increased investment revenue by skillfully upselling and closing customer sales by driving product benefits around client needs.
- Stayed current on industry trends and changes and participated in professional development opportunities to strengthen product and service knowledge.
- Expanded network by attending industry events, identifying and pursuing leads and establishing rapport with new clients.
- Recommended, planned and implemented promotional strategies which increased revenue [Number]%.
- Managed revenue strategies, sales and customer engagement tactics, increasing client base [Number]%.
- Coordinated with project managers across multiple initiatives to align development timelines, plan testing and work with client representatives.
Sales Consultant
Charlie Clark Nissan
Brownsville, TX
02.2014 - 01.2016
- Determined prospects' needs and crafted appropriate responses along with information on suitable products and services.
- Elevated new business opportunities and implemented effective networking strategies across [Location].
- Demonstrated products at customer locations, answering questions and redirecting objections to close deals.
- Stayed current on industry trends and changes and participated in professional development opportunities to strengthen product and service knowledge.
- Responded to walk-in requests for financial assistance and devised personalized solutions.
- Managed portfolio of [Number] accounts, executing daily outbound calls and contacting new and existing customers to identify products and services that address critical needs.
- Grew customer base by facilitating market research to formulate new brand strategies.
- Performed inventory maintenance and processed [Type] and [Type] financial transactions to manage storefront financial responsibilities.
Retail Sales Representative
IBC Bank
Brownsville, TX
12.2010 - 01.2014
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Maintained current store, product and promotional knowledge to drive consistent sales.
- Processed payments and maintained accurate drawers to meet financial targets.
- Provided every customer with professional and polite support for sales and service needs.
- Worked with off-site locations to find desired items for customers.
- Increased store sales by [Number]% by cross-selling complementary items.
- Assisted in training of new hires on organizational procedures, policies and sales techniques.
- Provided outstanding customer service to [Number] customers daily, increasing customer service feedback scores [Number]%.
- Assisted customers by checking [Software] system to find merchandise at other locations, arranging for shipments and delivery.
Work Study Student
UTB/TSC
Brownsville , TX
08.2009 - 08.2010
- Maintained strict security protocols to protect confidentiality of all data.
- Greeted office visitors, provided information and directed to appropriate personnel to maximize team efficiency.
- Assisted group with any clerical need by efficiently handling telephone calls, records management needs and correspondence.
- Kept office equipment functioning optimally by troubleshooting problems and completing basic maintenance.
- Contributed to development, planning and completion of [Type] initiative.
- Met incoming guests and clients, offering immediate assistance.
- Coordinated project files to support [Job title] needs and enhance team success.
- Furthered [Type] research by organizing data, producing [Software] spreadsheets and drafting detailed reports.
Education
Some College (No Degree) -
University of Brownsville And Texas Southmost Coll
Brownsville , TxSkills
- Administrative assistance
- Documentation and reporting
- Data entry
- Team collaboration
- Customer service
- Document editing
- Accurate money handling
- [Language] fluency
- Professional and mature
- Report generation
- Scanning and copying
- Patient transportation
- Route planning
- Safety compliance
- Logistics management
- Communication skills
- Professionalism and courtesy
- Critical thinking
- Safe driving techniques
Timeline
Sales and Floor Manager
Payne Auto Group
09.2018 - 08.2023
Sales Consultant
Clark Knapp Honda
01.2016 - 08.2018
Sales Consultant
Charlie Clark Nissan
02.2014 - 01.2016
Retail Sales Representative
IBC Bank
12.2010 - 01.2014
Work Study Student
UTB/TSC
08.2009 - 08.2010
Some College (No Degree) -
University of Brownsville And Texas Southmost Coll
Medical Transportation Driver
Texas Medical Transportation
2023 - Current