Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Pedro Suarez Marty

Miami,FL

Summary

Engaging Sales Associate committed to providing outstanding customer service and maximizing sales. Focused on team support and customer relationship building. Persuasive and friendly individual poised to consistently exceed performance standards and sales targets.

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Accommodating Customer Support Specialist with documented history of exceeding customer and patron expectations. Calm and composed in stressful situations with successful record of reducing customer dissatisfaction through acknowledgment, decisive communication and focused solutions. Expert at finding win-win solutions.

Overview

7
7
years of professional experience

Work History

IBS Counter Service

NAPA Auto Parts - Genuine Parts
Miami Beach, Florida
02.2023 - Current
  • Provided customers with technical advice regarding parts information and availability.
  • Handled inventory management responsibilities such as ordering supplies and tracking sales data.
  • Organized and labeled parts to ensure easy identification and retrieval.
  • Created purchase orders for new parts when needed by vendors or suppliers.
  • Placed inventory numbers on parts to properly identify items for counter associates.

Sales

Showtime Pictures
Miami, FL
01.2023 - Current
  • Documented and tracked sales in database and reported month-end sales to supervisor.
  • Provided regular sales reports to the sales manager, highlighting achievements and challenges.
  • Processed customer payments accurately and efficiently.
  • Performed opening and closing procedures including counting money, balancing cash registers, reconciling daily sales receipts.
  • Utilized software programs such as Microsoft Excel / Microsoft Word to manage large amounts of information.

Web Developer

Alma Films
Havana, Cuba
04.2018 - 10.2022
  • Provided technical support in resolving customer issues related to web development projects.
  • Analyzed user feedbacks and implemented changes accordingly.
  • Created and maintained a database of current product costs and prices.
  • Collaborated with suppliers to negotiate discounts, payment terms, and other cost savings measures.
  • Generated quotes for customers based on current prices and promotional offers.

Education

High School Diploma -

Juan Manuel Márquez
Havana, Cuba
07-2008

Skills

  • Costumer Support
  • Client Relations
  • Teamwork and Collaboration
  • Product Sales
  • Data inputting
  • Microsoft Excel / Word

Languages

English
Professional
Spanish
Native/ Bilingual

Timeline

IBS Counter Service

NAPA Auto Parts - Genuine Parts
02.2023 - Current

Sales

Showtime Pictures
01.2023 - Current

Web Developer

Alma Films
04.2018 - 10.2022

High School Diploma -

Juan Manuel Márquez

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