Summary
Overview
Work History
Education
Skills
Timeline
Generic

Pedro Torres

Vice President Financial Crimes
Windermere,FL

Summary

Talented Vice President of Financial Crimes at Truist Bank with excellent analytics skills coupled with more than 10 years of experience. Led investigations that recovered substantial funds while fostering team leadership and strategic planning. Committed to upholding compliance and elevating operational efficiency in financial crime prevention. Recognized for enhancing fraud detection systems and driving process improvements.

Overview

17
17
years of professional experience
1
1
Language

Work History

Vice President of Financial Crimes

Truist Bank
Orlando, Florida
03.2018 - Current
  • Conducted thorough root cause analysis on financial crime incidents, identifying areas for process enhancement and implementing corrective actions.
  • Conducted comprehensive investigations into suspicious transactions, leading to successful case resolutions.
  • Played a pivotal role in managing complex cases by liaising with law enforcement agencies and providing essential information for successful prosecution.
  • Supported senior management in making informed decisions based on thorough analysis of potential risks posed by clients or transactions.
  • Assisted in the development of cutting-edge fraud detection tools, elevating the organization''s ability to proactively identify and mitigate risks.
  • Provided expert guidance on regulatory compliance matters, ensuring adherence to relevant laws and regulations.
  • Boosted team productivity, providing consistent support and feedback during investigations into potential financial crimes.
  • Collaborated with cross-functional teams for effective execution of global financial crime prevention initiatives.
  • Analyzed financial statements, bank records, and government databases to identify fraud and other instances of financial crimes.
  • Conducted interviews with suspects and filed reports of findings.
  • Conducted preliminary investigations to confirm violations that occurred and obtained relevant documents and testimony from involved parties.
  • Identified assets of suspects in order to freeze and seize assets.
  • Analyzed large amounts of data to find patterns of fraud and anomalies.
  • Reviewed transactions and receipts to identify any suspicious activity.
  • Contacted customers directly to notify of fraudulent activity and minimize impacts.
  • Reviewed reports and individual transactions which appeared suspicious to uncover possible fraudulent activity.
  • Collaborated with team members to discuss fraud trends and brainstorm methods to combat this type of crime.
  • Analyzed financial statements to identify discrepancies, irregularities and fraudulent activity.
  • Conducted research and interviews with relevant stakeholders to gather evidence and build case files.
  • Interviewed witnesses thoroughly, asking appropriate questions to ascertain critical details about each case.
  • Evaluated emerging trends in financial crimes landscape, adapting internal controls as needed to address evolving threats effectively.
  • Enhanced fraud detection systems through the continuous evaluation and improvement of monitoring techniques.
  • Recognized control failures in bank processes, procedures, and customer decisions and categorized losses.
  • Served as a subject matter expert on best practices in internal affairs investigations, enhancing overall departmental effectiveness.
  • Developed training materials for new investigators to ensure consistent understanding of policies and procedures across the team.
  • Upheld a zero-tolerance approach toward fraudulent activities, leading to increased trust from organizational stakeholders.
  • Assisted in policy revision efforts to address identified gaps or areas requiring clarification within the organization''s guidelines.
  • Detected instances of unethical behavior by conducting interviews, analyzing documents, and reviewing surveillance footage.

Operational Fraud Analyst

Partners Federal Credit Union
Orlando, Florida
07.2013 - 03.2018
  • Evaluated customer data to identify and prevent fraudulent activities.
  • Tracked fraud cases and monitored trends to develop strategies for prevention.
  • Reduced fraud losses by implementing effective fraud prevention strategies and monitoring systems.
  • Enhanced detection capabilities for potential fraudulent activities through regular review of account transactions and patterns.
  • Increased accuracy in identifying fraudulent transactions by utilizing advanced data analytics techniques and software tools.
  • Maintained up-to-date knowledge of regulations related to fraud prevention, ensuring compliance with relevant laws and guidelines.
  • Conducted thorough investigations on suspicious cases, ensuring timely resolution and minimizing financial impact.
  • Performed risk assessments to determine level of fraud risk and prioritize investigations.
  • Identified emerging fraud trends by conducting regular market research and staying updated on industry best practices.
  • Consistently exceeded performance targets by demonstrating keen attention to detail and exceptional analytical skills in identifying fraudulent patterns.
  • Provided training to new team members on fraud detection techniques, enhancing their ability to identify potential threats quickly and accurately.
  • Established strong relationships with external partners such as banks and credit bureaus, facilitating efficient exchange of information related to suspected fraudulent activities.
  • Led efforts to recover funds lost due to fraudulent activities, liaising with affected parties for optimal resolution.
  • Produced detailed reports of fraud investigations and presented findings to senior management.
  • Streamlined communication channels between internal departments, enabling swift action to be taken in response to potential fraud risks.
  • Improved overall efficiency in fraud analysis by streamlining processes and optimizing tools used for data analysis.
  • Assisted law enforcement agencies with information pertaining to ongoing investigations, contributing to successful case closures.
  • Identified significant fraud trends through meticulous data analysis, contributing to strategic adjustments in fraud prevention tactics.
  • Developed and delivered training programs on fraud awareness and prevention for new employees.
  • Optimized use of forensic analysis tools, leading to quicker identification of fraudulent activities.
  • Supported regulatory compliance efforts by ensuring all fraud analysis procedures met industry standards.
  • Played key role in recovery of substantial amounts of funds by resolving complex fraud cases.
  • Conducted research and interviews with relevant stakeholders to gather evidence and build case files.
  • Interviewed witnesses thoroughly, asking appropriate questions to ascertain critical details about each case.

Senior Operations Lead

Partners Federal Credit Union
Orlando, Florida
06.2008 - 06.2013
  • Implemented quality control measures across various operations to ensure compliance with industry regulations and maintain high service standards.
  • Drove revenue growth through effective sales team management, target setting, performance evaluation, and coaching sessions.
  • Elevated employee engagement levels by fostering a collaborative work environment; conducted regular team-building activities that boosted morale and increased retention rates.
  • Implemented risk management strategies, ensuring business continuity during times of uncertainty or crisis.
  • Maximized operational efficiency by designing and implementing comprehensive training programs, which resulted in reduced learning curves for new employees.
  • Managed cross-functional teams for timely project completion and delivery of high-quality results.
  • Dynamic problem solver who proactively identified potential bottlenecks in operations workflow; implemented corrective actions that resulted in optimized throughput.
  • Established a culture of continuous improvement by regularly reviewing operations, identifying areas for optimization, and implementing necessary changes.
  • Streamlined operational processes by implementing efficient systems and procedures, resulting in improved productivity levels.
  • Coordinated with multiple departments to optimize workflows, streamline communication channels, and improve overall efficiency within the organization.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Reported issues to higher management with great detail.
  • Reduced operational risks while organizing data to forecast performance trends.
  • Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.

Education

BBA - Operations Management With Minor in Accounting

Universidad Interamericana De Puerto Rico
Orlando, Florida
06-2012

Skills

Team leadership

Strategic planning

Coaching and mentoring

Decision-making

Process improvement

Results-driven

Risk management

Critical thinking

Operations management

Policy and procedure development

Data analysis

Documentation and reporting

Timeline

Vice President of Financial Crimes

Truist Bank
03.2018 - Current

Operational Fraud Analyst

Partners Federal Credit Union
07.2013 - 03.2018

Senior Operations Lead

Partners Federal Credit Union
06.2008 - 06.2013

BBA - Operations Management With Minor in Accounting

Universidad Interamericana De Puerto Rico

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