PEDRO FIGUEROA
CUSTOMER SERVICE
Pembroke Pines,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level HOUSE-KEEPING MANAGER position. Ready to help team achieve company goals.
Overview
25
25
years of professional experience
Work History
Independent Contractor
PINACO MAINTENANCE CORP
04.2020 - Current
- Increased client satisfaction by delivering high-quality projects on time and within budget constraints.
- Confirmed all cleaning tools and equipment were stored properly after use.
- Developed and maintained strong
- Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
- Maintained floor cleaning and waxing equipment.
- Maintained optimal supply levels to meet daily and special cleaning needs.
- Supervised supplies in inventory and submitted reorder requests.
- Used power scrubbing and waxing machines to scrub and polish floors.
- Cleaned walls and ceilings with special reach tools following regular schedule.
- Responded immediately to calls from personnel to clean up spills and wet floors.
- Kept public pathways clear of safety hazards and spills with regular checks and attention.
- Negotiated contracts with clients, ensuring clear communication of project scope and expectations for both parties.
- Maintained a safe and healthy work environment with regular equipment maintenance and proper use of cleaning chemicals.
- Collaborated with team members to complete large-scale projects within tight timeframes.
- Demonstrated adaptability, handling various types of properties, including residential homes, offices, and commercial spaces.
- Assisted in training new employees on company policies, procedures, and best practices for optimal performance.
- Consistently followed safety protocols during the execution of cleaning tasks, resulting in zero workplace accidents or injuries.
- Removed trash, debris and other waste materials from premises.
Personal Chauffeur
Acosta Food Service
02.2017 - 03.2019
- Relationship Building, Self-Directed Analytical and Critical Thinking, Calm Under Pressure, Fluent in Language, Analytical Thinking, Skilled at working independently and collaboratively in a team environment
- Self-motivated, with a strong sense of personal responsibility
- Proven ability to learn quickly and adapt to new situations
- Worked well in a team setting, providing support and guidance
- Demonstrated respect, friendliness and willingness to help wherever needed
- Excellent communication skills, both verbal and written.
Route Driver
Professional Vending
09.2016 - 10.2019
- Improved customer satisfaction by providing timely and accurate deliveries of products
- Enhanced route efficiency by consistently analyzing and optimizing delivery routes
- Maintained strong professional relationships with clients through effective communication and problem-solving skills
- Increased safety awareness by conducting regular vehicle inspections and adhering to traffic regulations
- Boosted productivity through proficient use of GPS devices and other navigational tools for efficient route planning
- Ensured compliance with company policies and DOT regulations, contributing to a safe work environment for all employees
- Handled cash transactions accurately, ensuring proper documentation and prompt payment processing for the organization
- Reduced vehicle downtime by promptly addressing maintenance issues, ensuring optimal performance throughout the workday
- Streamlined loading procedures by organizing cargo efficiently, allowing for quicker dispatch times
- Assisted warehouse staff in inventory management, leading to better product availability for customers on assigned routes
- Provided exemplary customer service while handling inquiries or complaints, fostering loyalty among clientele
- Contributed to a positive workplace atmosphere by maintaining professionalism and courtesy when interacting with colleagues and supervisors alike
- Received, counted and inspected inventory for delivery
- Inspected and loaded delivery trucks and picked up customer returns.
Brand Ambassador
Lyft Technology
10.2014 - 02.2016
- Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations
- Boosted sales through effective collaboration with store staff to promote products in high-traffic areas
- Generated leads for future business opportunities by collecting customer contact information during promotional events
- Ensured accurate representation of the brand by maintaining consistent messaging and visuals across all promotional materials and presentations
- Educated consumers about product benefits, leading to increased interest and sales conversions
- Drove customer engagement by creating interactive activities that showcased the unique features of promoted products.
Education
No Degree - Food Service
Food And Finance High School
Miami, FLHigh School Diploma -
Miami Senior High School
Miami, FL06.1995
Skills
- Verbal Communication
- Troubleshooting
- Research
- Interpersonal Communication
- Equipment operation
- Organization and Time Management
- Decision-Making
Languages
BILINGUAL
Native or Bilingual
Timeline
Independent Contractor
PINACO MAINTENANCE CORP
04.2020 - Current
Personal Chauffeur
Acosta Food Service
02.2017 - 03.2019
Route Driver
Professional Vending
09.2016 - 10.2019
Brand Ambassador
Lyft Technology
10.2014 - 02.2016
No Degree - Food Service
Food And Finance High School
High School Diploma -
Miami Senior High School
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