Peggy Brawner-Shelley
Sherman,TX
Summary
Accomplished Manager with a proven track record at Casey's/Lone Star, adept in customer service and staff management. Excelled in optimizing team leadership and conflict resolution, significantly enhancing customer satisfaction. Skilled in employing effective sales techniques and complex problem-solving to drive success and operational efficiency.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Manager
Casey's/ Lone Star 4
11.2023 - 11.2024
Communicated with vendors to ensure timely deliveries.
Managed employees
Took care of EOD paperwork
Made schedules
Ran the register/took care of customers and there needs
Truck unloading/put away
Manager
Casey's/Lone Star
11.2021 - 11.2023
Talked with/took care of vendors
Truck unload/put away
Made and viewed everyone's schedule
Took care of customers needs
EOD paperwork
Sales Associate
Lone Star 4
06.2017 - 11.2019
Took care of customers
Cleaned the store
Counted register/ made drops
Swept/mopped
Education
Basics
Whitesboro High School
Whitesboro, TX06.1990
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Complex Problem-solving
- Staff management
- Task delegation
- Sales techniques
- Conflict resolution
- Staff training and development
Certification
Food management
Tabc
Timeline
Manager
Casey's/ Lone Star 4
11.2023 - 11.2024
Manager
Casey's/Lone Star
11.2021 - 11.2023
Sales Associate
Lone Star 4
06.2017 - 11.2019
Basics
Whitesboro High School
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