Open To Work
Peggy Cummins
Mingles
Lawrenceville,IL
Work Preference
Desired Job Title
Sales AssociateClerk at HotelPresident/CEO
35
years of professional experience
Highly experienced banker known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results.
Work History
Sales Associate
5 Years 6 Months- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to build rapport and loyalty.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Greeted customers, offered assistance in finding requested items and carried merchandise to checkout line.
- Supervised changing rooms, rehanging unwanted merchandise and supporting loss prevention initiatives.
- Answered customer questions about sizing, accessories and merchandise care.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Solved customer challenges by offering relevant products and services.
Clerk at Hotel
10 Months- Contacted housekeeping staff and maintenance department to resolve issues with guest rooms.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Used quick response and dynamic service skills to build relationships with patrons and improve customer retention rate.
- Successfully maintained clean, valid driver's license and access to reliable transportation.
- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
President/CEO
24 Years 5 Months- Achieved under-budget and on-time project management to adhere to project goals.
- Employed optimal safety practices to reduce worksite complaints and hazards.
- Mitigated regulatory risks by overseeing adherence to insurance and safety regulations.
- Resolved issues and recommended actions based on production and compliance reports.
- Generated 200% increase in client accounts through implementation of effective market strategies across major search engine platforms.
- Generated 200% increase in client accounts through implementation of effective market strategies across major search engine platforms.
- Led operational team in development, rollout and management of new product lines.
- Developed and implemented new strategies and policies to establish long-term business objectives and provide strong and sustainable organizational leadership.
- Oversaw hiring, adding valuable, talented professionals to strengthen management team.
- Supported and supervised team of 5 teller/member service reps professionals.
- Led team of 5 other leaders reporting to Board of Directors.
- Facilitated over $11million in annual business for 25+ years.
Education
High School Diploma
Skills
Stocking and replenishing
Sales trends
Merchandising understanding
Clothing product knowledge
Product and service sales
Exceptional customer service
Cash register operation
Problem-solving skills
Relationship building
Accomplishments
- Increased productivity 200% by implementing several process improvements.
- Project Development - Collaborated with team of 5 in the development of growing the Credit Union and helping our members with financial and loan needs.
- Project Development - Collaborated with team of 5 in the development of new products and services.
- Computer Proficiency - Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 5 staff members.
Timeline
Sales Associate
Mingles
02.2021 - CurrentRead More
Clerk at Hotel
Towne Place Suites Marriott
04.2020 - 02.2021Read More
President/CEO
Three Rivers Community Credit Union
11.1991 - 04.2016Read More
Red Hill High School
High School Diploma
Read More