Peggy Demont

• Fostered favorable community relations, expressing value of partnership and enhancing corporate public image.
• Oversaw staff in Department of Drug and Alcohol Outpatient Services.
• Built strategic relationships between referral sources and clients advocating on our client's behalf.
• Managed staff, supporting full compliance with DDAP Regulations.
• Trained new employees on proper protocols and procedures, as well as our Electronic Medical Records System.
• Promote/Market Drug and Alcohol Program at Scranton Counseling Center.
• Provide comprehensive case management services, including creating treatment plans and connecting clients and families to appropriate resources.
• Strategize with clinical team to prevent inmate diversion, abuse recidivism.
• Provide both group and individual counseling and support to clients with substance abuse issues.
• Worked well in a team setting, providing support and guidance
• Proven ability to learn quickly and adapt to new situations
• Self-motivated, with a strong sense of personal responsibility

Strat

• Kept accurate and detailed records to track and document client progress.
• Used knowledge of different treatment modalities to provide clients with individualized options for successful outcomes.
• Monitored client progress to make necessary adjustments for client success.
• Supported and assessed clients struggling with addiction issues and devised strategies based on client needs.
• Met with Clinical Team, consisting of: Medical Doctor, Psychiatrist, and the Admissions Coordinator, to complete the intake process on patients upon their admission to Ancora.
• Provided both group and individual supervision to counselor interns assigned to me.
• Fulfilled Director duties when necessary.

• Counseled individuals, groups or families to help understand problems, deal with crisis situations and develop realistic action plans.
• Wrote reports on clients and maintained required paperwork.
• Collected information about individuals or clients using interviews, observational techniques and other assessment methods.
• Compiled detailed client histories using intake forms, interviews and assessments to build complete picture for determining optimal therapeutic approaches.
• Leverages excellent oral and written communication skills to interact professionally with staff and clients.
• Referred clients to other specialists, institutions or support services as necessary.
• Evaluated patients' goals, as well as mental and practical conditions, to develop individualized courses of treatment.
• Implemented variety of evidence-based counseling methods to achieve therapy goals.

• Applied variety of psychological methods and techniques in screening, assessment and evaluation of clients.
• Reviewed case files to better assess client needs and proper course of treatment.
• Counseled clients to help understand and overcome personal, social and behavioral problems.
• Maintained up-to-date clinical documentation via electronic recordkeeping systems.
• Maintained high level of patient confidentiality to comply with all federal and company regulations.

• Applied variety of psychological methods and techniques in screening, assessment and evaluation of clients.
• Reviewed case files to better assess client needs and proper course of treatment.
• Determined clients' risk of self-harm or other dangerous behaviors.
• Provided emergency response in crisis situations to diffuse tensions and prevent violence.
• Displayed sensitivity to cultural and linguistic needs of clients and families served.
• Counseled clients to help understand and overcome personal, social and behavioral problems.
• Maintained up-to-date clinical documentation via electronic recordkeeping systems.
• Implemented specific interventions to decrease behavior excesses and increase behavioral deficits.
• Listened to clients' concerns and provided encouragement and support.
• Performed several hours of supervised group and individual counseling sessions.
• Maintained high level of patient confidentiality to comply with all federal and company regulations.