Summary
Overview
Work History
Education
References
Summary Of Experience
Timeline
Generic

PEGGY FORD

Hastings,USA

Summary

  • Over 15 years of increasing responsibilities in the medical field.
  • Proven ability to reach a targeted goal.
  • Demonstrates exceptional communication and organizational abilities, effectively conveying ideas and managing tasks. Known for persuasive negotiation skills and a resolute approach to problem-solving. Combines persistence with compassion to foster positive relationships and drive results.
  • Reputation as a dependable and accountable employee.

Overview

32
32
years of professional experience

Work History

Grooming Salon Associate

Petco
Hixson, TN
03.2017 - Current
  • Ensured compliance with health codes regarding sanitation standards at all times.
  • Kept notes listing preferences and services provided to clients for quick reference.
  • Greeted customers and provided excellent customer service.
  • Participated in team meetings discussing strategies for increasing sales revenue within the salon.
  • Recommended treatment and styling products to customers to meet current needs or resolve specific concerns.

Medical Assistant / Front Office Insurance Billing and Coding

Vision Masters
Chattanooga, TN
01.2003 - 01.2007
  • Processed and adjudicated medical claims according to health plan policies.
  • Implemented automation system ahead of schedule increasing personnel and office productivity.
  • Researched problem claims for benefit level, third party liability, overpayments, and inappropriate coding.
  • Responsible for patient intake and prescreening prior to appointment with optometrist.
  • Answered incoming calls, made appointments, called in prescription refills.
  • Scheduled referrals and surgical appointments.

Medical Office Specialist, EMT-Intern

Alert Ambulance
Fall River, MA
01.1998 - 01.2003
  • Provided effective customer service by assisting clients with ambulance transportation.
  • Maintained coding and billing of all ambulance run sheets submitted by paramedics and EMT's. Obtained Certificates of Medical Necessity for all Medicare patients as required.
  • Coordinated and dispatched 911 call center.
  • Managed and tracked all accounts receivable utilizing computer-based software.
  • Resolved delinquent accounts resulting in a positive cash flow, meeting all deadlines set forth by multiple insurance carriers: private and government.
  • Compiled weekly and end-of-the-month reports.

Unit Secretary / Patient Care Tech

Athens Regional Medical Center
Athens, TN
01.1997 - 01.1998
  • Managed Patient charts, scheduled referral and surgical appointments.
  • Transcribed Physicians Orders.
  • Assisted patients with daily needs as instructed by Physicians and Nursing staff.
  • Required to obtain patient vitals, blood sugar levels etc. and chart accurately.
  • Provided a professional and compassionate atmosphere to the patients and their family members.

Medical Secretary/Receptionist

Medshares Home Care
Athens, TN
01.1993 - 01.1997
  • Answered inbound calls, assisted customers with account information, placed orders, set up Home Care appointments, and assisted customers with nursing support.
  • Audited employee timesheets, expense reports, and purchases.

Education

Certificate - Certificate , ICD-9-CM Coding

Central Community College
Hastings, NE
01-2017

Certificate - Emergency Medical Technician

Central Community College
Hastings, NE
01-2015

Certificate - Certified Nursing Assistant

American Red Cross
Cleveland, TN
06-1996

High School Diploma -

Glen Rose High
Glen Rose, TX
05-1979

References

  • Courtney Moses, 423-250-3348, Vision Masters
  • Lynn Brown, 774-644-1819, Alert Ambulance

Summary Of Experience

  • Over 15 years of increasing responsibilities in the medical field.
  • Proven ability to reach a targeted goal.
  • Strong communication and organizational skills. Persuasive, persistent, resolute and compassionate.
  • Reputation as a dependable and accountable employee.

Timeline

Grooming Salon Associate

Petco
03.2017 - Current

Medical Assistant / Front Office Insurance Billing and Coding

Vision Masters
01.2003 - 01.2007

Medical Office Specialist, EMT-Intern

Alert Ambulance
01.1998 - 01.2003

Unit Secretary / Patient Care Tech

Athens Regional Medical Center
01.1997 - 01.1998

Medical Secretary/Receptionist

Medshares Home Care
01.1993 - 01.1997

Certificate - Certificate , ICD-9-CM Coding

Central Community College

Certificate - Emergency Medical Technician

Central Community College

Certificate - Certified Nursing Assistant

American Red Cross

High School Diploma -

Glen Rose High

Similar Profiles

CREATE PROFILE
PEGGY FORD