To use my skills in the best possible way for achieving the company’s goals
Overview
40
40
years of professional experience
Work History
Administrative Specialist III
University of Tennessee
11.2013 - Current
Provide grant development support, track/maintain grant, accounts in IRIS & effort certification, process travel request, & reimbursements, monthly procurement card
Knoxville, TN reconciliation, receipting & cash/check deposits, process student data for annual scholarships, human resource related e-forms in IRIS & paper forms, backup for all of accounting specialist I duties.
Accounting Specialist
06.2009 - 09.2013
I: Electronic filing of process monthly, bi-weekly payroll, additional pay, audit check register & payroll journal, reconcile ledgers, scholarship process & convocation, support for associate dean of facilities, college keys, central alarm, backup for receipting, cash/check deposits, bids & contracts, space inventory, reconciling procurement cards, cayuse sp, proposal entry
Data entry of business accounts, billing
Southern California Telephone Company changes, cancellations, fraud check, invoice inquiries, pay-
ments, evaluate situations, resolve issues, issue trouble
tickets, assist other departments with billing questions,
assist customer service when call volume is heavy.
Customer Service Representative
Minka Lighting
Corona, CA
05.1989 - 09.1994
Heavy telephone
communication of taking customers order and entering
into computer, customer inquiry of lighting fixtures, price quotes, authorize return of goods, issue credit and debit memos, involved with warehouse yearly inventory.
Customer Service Coordinator
CooperVision Surgical
Irvine, CA
01.1984 - 05.1989
Heavy telephone communications, taking customer order and entering into computer, customer inquiry of eye products, price
quotes, issue of credit and debit memos, filing.
Billing Specialist
Southern California Telephone Company
Temecula, CA
Data entry of business accounts, billing
changes, cancellations, fraud check, invoice inquiries, pay-
ments, evaluate situations, resolve issues, issue trouble
tickets, assist other departments with billing questions,
assist customer service when call volume is heavy.
Accounts Receivable
Code and apply check/ cash to customers account, prepare daily deposits, research
charge backs, collection calls, process daily mail, assist
customer with their invoice, take payments over the
phone, collection calls.
Education
Associate of Applied Science - Administrative Assistant
Kaskaskia College
May 1982
References
REFERENCES:
Amber Townsend Jennifer Flatford
1715 Volunteer Blvd 1331 Circle Park
Knoxville, TN 37996 Knoxville, TN 37996
(865) 974-9786 (865) 974-0684
Timeline
Administrative Specialist III
University of Tennessee
11.2013 - Current
Accounting Specialist
06.2009 - 09.2013
Customer Service Representative
Minka Lighting
05.1989 - 09.1994
Customer Service Coordinator
CooperVision Surgical
01.1984 - 05.1989
Billing Specialist
Southern California Telephone Company
Accounts Receivable
Associate of Applied Science - Administrative Assistant