Summary
Overview
Work History
Education
References
Timeline
Generic

Peggy Melvin

Maryville,TN

Summary

To use my skills in the best possible way for achieving the company’s goals

Overview

40
40
years of professional experience

Work History

Administrative Specialist III

University of Tennessee
11.2013 - Current
  • Provide grant development support, track/maintain grant, accounts in IRIS & effort certification, process travel request, & reimbursements, monthly procurement card Knoxville, TN reconciliation, receipting & cash/check deposits, process student data for annual scholarships, human resource related e-forms in IRIS & paper forms, backup for all of accounting specialist I duties.

Accounting Specialist

06.2009 - 09.2013
  • I: Electronic filing of process monthly, bi-weekly payroll, additional pay, audit check register & payroll journal, reconcile ledgers, scholarship process & convocation, support for associate dean of facilities, college keys, central alarm, backup for receipting, cash/check deposits, bids & contracts, space inventory, reconciling procurement cards, cayuse sp, proposal entry
  • Data entry of business accounts, billing Southern California Telephone Company changes, cancellations, fraud check, invoice inquiries, pay- ments, evaluate situations, resolve issues, issue trouble tickets, assist other departments with billing questions, assist customer service when call volume is heavy.

Customer Service Representative

Minka Lighting
Corona, CA
05.1989 - 09.1994
  • Heavy telephone communication of taking customers order and entering into computer, customer inquiry of lighting fixtures, price quotes, authorize return of goods, issue credit and debit memos, involved with warehouse yearly inventory.

Customer Service Coordinator

CooperVision Surgical
Irvine, CA
01.1984 - 05.1989
  • Heavy telephone communications, taking customer order and entering into computer, customer inquiry of eye products, price quotes, issue of credit and debit memos, filing.

Billing Specialist

Southern California Telephone Company
Temecula, CA
  • Data entry of business accounts, billing changes, cancellations, fraud check, invoice inquiries, pay- ments, evaluate situations, resolve issues, issue trouble tickets, assist other departments with billing questions, assist customer service when call volume is heavy.

Accounts Receivable

  • Code and apply check/ cash to customers account, prepare daily deposits, research charge backs, collection calls, process daily mail, assist customer with their invoice, take payments over the phone, collection calls.

Education

Associate of Applied Science - Administrative Assistant

Kaskaskia College
May 1982

References

REFERENCES: Amber Townsend Jennifer Flatford 1715 Volunteer Blvd 1331 Circle Park Knoxville, TN 37996 Knoxville, TN 37996 (865) 974-9786 (865) 974-0684

Timeline

Administrative Specialist III

University of Tennessee
11.2013 - Current

Accounting Specialist

06.2009 - 09.2013

Customer Service Representative

Minka Lighting
05.1989 - 09.1994

Customer Service Coordinator

CooperVision Surgical
01.1984 - 05.1989

Billing Specialist

Southern California Telephone Company

Accounts Receivable

Associate of Applied Science - Administrative Assistant

Kaskaskia College
Peggy Melvin