Overview
Work History
Education
Skills
Timeline
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Peggy Osborne

Elkhorn

Overview

23
23
years of professional experience

Work History

General Manager

Central Storage & Warehouse
04.2022 - Current
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Formulated policies and procedures to streamline operations.
  • Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
  • Championed continuous improvement initiatives that enhanced operational performance across all departments.
  • Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.

Supply Chain Manager

Conagra Brands
10.2018 - 04.2022
  • Maintained a goal of zero lost times and zero injuries.
  • Top-performing department in terms of completing Safety, Quality, and HR trainings.
  • Sustained inventory at ideal levels to reduce external storage expenses.
  • Ensured cycle count accuracy of 99%.
  • Experienced in utilizing various WM/ERP, EAM, Oracle and Transportation platforms.
  • Oversaw 500,000 sq ft warehouse with inventory of 40,000 pallet positions (frozen, refrigerated, dry).
  • Overseen inventory comprising 45,000+ pallet positions at Americold for over two years.
  • Direct ship to Customers and 3PL facilities throughout the United States.
  • Managed compliance for SQF Level 2 certification.
  • Coordinated food shipments to Canada.
  • Visited other facilities to provide essential training aid when needed.
  • Processed invoices for pallets, cardboard waste, and recyclable materials.
  • Procured necessary supplies to meet business requirements.
  • Surpassed performance targets with a cycle count accuracy reaching 99.5%, preventing physical inventories for nearly a decade.
  • Managed a yearly department budget of 10M.
  • Managed warehouse capital projects encompassing forklifts, batteries, racking, air doors, dock doors, and locks.
  • Oversaw multi-shift, seven-day-per-week distribution center operations.
  • Led cross-functional teams across production, processing, and quality.
  • Coordinated hold reduction planning during Quality Manager’s absence.
  • Delivered coaching and training to operations team on inventory policies and procedures.
  • Implemented DPS program to introduce layer picking in warehouse.
  • Conducted racking installation and removal projects to enhance efficiency.
  • Executed hiring processes, managed staff discipline, and led coaching sessions effectively.
  • Successfully navigated union dynamics, resulting in minimal grievances.

Fulfillment Manager

Pinnacle Foods
12.2009 - 10.2018
  • Job experience the same as Supply Chain Manager with Conagra.
  • Conagra purchased Pinnacle Foods in October 2018.
  • As a Fulfillment Manager I also had responsibility for the planning and scheduling department. We were responsible for daily, weekly, monthly schedules and planning while changing day to day based on ingredients, supplies, and any downtime - changes made daily to adjust to needs
  • Maintain inventory at optimal levels
  • Experience with multiple Warehouse Management / ERP, EAM, Oracle systems
  • Oversaw operations in a 500,000 sq ft warehouse containing inventory of 40,000 pallet positions.
  • Maintained consistent performance surpassing goals, ensuring no physical inventory checks for over nine years.
  • Managed annual budget of $10M.
  • Project Manager for warehouse Capital projects
  • Manage multi shift / 7 day per week Distribution Center
  • Cross functional leader to include production and processing
  • Successful launch and implementation of a DPS program to include first time layer picking in warehouse. Achieving above goal for 9 months
  • Racking installation and removal projects for efficiency and storage gains
  • Manage union environment successfully

Warehouse Superintendent

Birds Eye Foods
12.2001 - 12.2009
  • Oversaw operations in frozen storage facility.
  • Oversaw operations involving a team of more than 45 warehouse and administrative workers.

Education

High school or equivalent - Education

Elkhorn Area High School
Elkhorn, WI
05.1996

Bachelor's - Organizational Leadership and Management

University of Wisconsin-Green Bay
Green Bay, WI
12.2018

Associate - Business

Gateway Technical College
Elkhorn, WI
06.2001

Skills

  • Leadership and team building
  • Problem resolution
  • Operations management
  • Team player
  • Efficient multi-tasker
  • Effective leader
  • Training and coaching
  • Staff management
  • Team leadership
  • Training and development
  • Staff training
  • Staff training/development
  • Inventory control
  • Customer relationship management
  • Goal setting
  • Employee scheduling
  • Verbal and written communication
  • Administrative skills
  • Staff development
  • P&L management
  • Customer retention
  • Process improvements

Timeline

General Manager

Central Storage & Warehouse
04.2022 - Current

Supply Chain Manager

Conagra Brands
10.2018 - 04.2022

Fulfillment Manager

Pinnacle Foods
12.2009 - 10.2018

Warehouse Superintendent

Birds Eye Foods
12.2001 - 12.2009

High school or equivalent - Education

Elkhorn Area High School

Bachelor's - Organizational Leadership and Management

University of Wisconsin-Green Bay

Associate - Business

Gateway Technical College

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Peggy Osborne