PEGGY PIKE
Las Vegas,NV
Summary
Results-driven Warehouse and Environmental Services Manager with 10+ years of experience leading large-scale operations in healthcare and logistics environments. Proven expertise in HAZMAT handling, safety programs, DOT and regulatory compliance, workforce supervision, and operational efficiency. Strong leader recognized for improving productivity, ensuring compliance, and developing high-performing teams while maintaining strict safety and environmental standards.
Overview
13
13
years of professional experience
Work History
Environmental Services Manager
SODEXO
Olathe, KS
02.2023 - 01.2026
- Manage daily environmental services operations within a large healthcare facility, ensuring compliance with safety, sanitation, and regulatory requirements.
- Lead staff training, scheduling, performance evaluations, and talent acquisition.
- Oversee safety protocols, infection control standards, and HAZMAT procedures.
- Ensure adherence to local, state, and federal regulations, including OSHA standards.
- Manage payroll, operational reporting, and special projects while meeting productivity benchmarks.
- Successfully led teams to consistently meet or exceed operational and safety goals.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Delegated assignments and verified work quality and completion according to facility and regulatory standards.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Developed detailed plans based on broad guidance and direction.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Established team priorities, maintained schedules and monitored performance.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
Environmental Manager / District Manager
Healthcare Services Group
Clarksville, IN
01.2017 - 12.2023
- Directed multi-site environmental and facility operations across a high-profile district.
- Ensured full compliance with DOT, OSHA, EPA, and company safety regulations.
- Supervised environmental services teams, coordinated workflows, and resolved escalated issues.
- Implemented safety initiatives and compliance audits to maintain regulatory standards.
- Achieved organization-wide performance and productivity targets year after year.
Warehouse Manager
UPS
Elizabethtown, KY
01.2013 - 01.2021
- Managed large-scale warehouse operations, including staffing, workflow coordination, and productivity optimization.
- Oversaw hazardous materials handling, safety training, and compliance with DOT and OSHA regulations.
- Supervised and developed a diverse workforce to maximize efficiency and performance.
- Resolved operational and personnel issues while maintaining strict safety standards.
- Consistently met productivity and operational performance goals.
Education
Bachelor’s Degree - Business Administration & Management
Skills
- Warehouse & Distribution Operations
- Environmental & Facility Management
- HAZMAT & Hazardous Materials Handling
- DOT, OSHA & Regulatory Compliance
- Safety Programs & Risk Mitigation
- Staff Training, Scheduling & Supervision
- Inventory Control & Workflow Optimization
- Performance Management & Productivity Metrics
- Payroll, Reporting & Budget Oversight
- Customer & Stakeholder Relations
Licenses Certifications Training
- Emergency Response Training
- Safety & Compliance Training
- HAZMAT Awareness & Handling
References
Barry Johnson, Retired Electrician, email gammaphoton@outlook.com , phone number 408-593-5315
Christin Vaughan, Unit Manager, christinmcclure81@gmail.com phone number 816-986-0035
Timeline
Environmental Services Manager - SODEXO
02.2023 - 01.2026
Environmental Manager / District Manager - Healthcare Services Group
01.2017 - 12.2023
Warehouse Manager - UPS
01.2013 - 01.2021
University of Phoenix - Bachelor’s Degree, Business Administration & Management