Peggy Salinas
PROVIDENCE
Summary
Compassionate and detail-oriented with a proven track record at Brown University Health. Skilled in client support, I excel in building relationships and ensuring patient comfort.
Overview
25
25
years of professional experience
Work History
Certified Phlebotomist Technician
Brown University Health
Providence, RI
04.2011 - Current
- Collected blood samples following strict safety protocols and infection control standards.
- Performed venipuncture and capillary puncture techniques with precision and care.
- Maintained accurate patient records and sample labeling to ensure traceability.
- Educated patients on procedures, alleviating fears and promoting cooperation during blood draws.
- Assisted in training new phlebotomy staff on best practices and compliance regulations.
- Upheld strict adherence to HIPAA regulations, maintaining the confidentiality of sensitive patient information at all times.
- Reduced specimen collection errors with thorough patient verification and accurate order interpretation.
- Maintained accurate patient records and ensured compliance with HIPAA regulations.
- Performed venipunctures and capillary draws with precision and adherence to safety protocols.
Direct Support Professional
Bradley Hospital
Riverside, RI
10.2005 - 12.2008
- Provided compassionate care and support to individuals with diverse needs, ensuring safety and well-being.
- Developed individualized care plans in collaboration with multidisciplinary teams to enhance patient outcomes.
- Mentored new staff on best practices for client care, promoting professional development and adherence to protocols.
- Facilitated group activities that encouraged social interaction and skill development among clients.
- Monitored client progress and reported findings to healthcare professionals, contributing to treatment adjustments.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
Residential Counselor
Family Service Of Rhode Island
Providence, RI
09.2001 - 08.2004
- Facilitated daily activities to promote engagement and emotional well-being among youth residents.
- Developed individualized care plans to address specific needs and foster personal growth.
- Implemented behavior management strategies, resulting in improved resident cooperation and community atmosphere.
- Maintained detailed case records, documenting interventions, progress reports, and pertinent observations regarding resident behaviors.
- Reduced conflicts among residents through effective communication and active listening skills.
- Monitored and documented client progress toward meeting goals and objectives.
- Implemented the use of approved safety physical restraint on clients that were presenting high risk and aggressive behavior.
Education
Associate of Arts - Concentration in Health Science
Community College of Rhode Island
Warwick, RI12-2018
Certified Medical Coder (AACP) - Medical Coding And Billing
Step in Code
Online06-2020
Phlebotomy -
Community College of Rhode Island
Warwick, RI12-2010
Skills
- Customer service
- Active listening
- Critical thinking
- Relationship building
- Substance abuse awareness
- Client support
- Compassionate caregiving
- Client documentation
Timeline
Certified Phlebotomist Technician
Brown University Health
04.2011 - Current
Direct Support Professional
Bradley Hospital
10.2005 - 12.2008
Residential Counselor
Family Service Of Rhode Island
09.2001 - 08.2004
Certified Medical Coder (AACP) - Medical Coding And Billing
Step in Code
Associate of Arts - Concentration in Health Science
Community College of Rhode Island
Phlebotomy -
Community College of Rhode Island