Peggy Schlueter

• Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
• Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
• Answered customer questions about hours, seating, and menu information.
• Supported servers, food runners, and bussers with keeping dining area ready for every guest.
• Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.

• Adapted teaching techniques to different learning styles.
• Used teaching aids such as kickboards, diving rings, and fins correctly to teach students.
• Promoted safe and inclusive environment for club clients and members.
• Took notes strengths and weaknesses of each child in class to track progress.
• Collaborated with swim team coaches to develop successful training plans.
• Assisted in setting up pool deck, cleaning up public areas and closing pool in unsafe conditions.
• Confirmed important personal and payment information for compliance with security and payment card industry standards.
• Liaised with housekeeping and maintenance staff to address requests and complaints made by guests.
• Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
• Oversaw fast-paced front desk operations and guests' needs at busy facility.
• Cleaned bathrooms and organized splash park deck.

• Provided support and companionship to patients in need of assistance.
• Reported patient requests, concerns, and other observations to staff.

• Comforted patients and families in emergency room and brought coffee or other items for support.
• Carefully took patients' vitals and recorded all information, inputting data into company's computer system.
• Supported patients and family members, actively listening to concerns and offering compassionate care.

· Assigned patrons to tables suitable for needs and restaurant section rotation.

· Cultivated positive guest relations by managing information and orchestrating speedy seating.

· Recorded available tables after seating each party using specialized seating software.