Open To Work
Peggy Sommerfield
Typist
Livermore,CA
Summary
Results-driven typist and administrative assistant with exceptional organizational skills and a strong emphasis on customer relations. Proven ability to maintain high accuracy and effective communication in fast-paced environments. Demonstrated success in managing multiple tasks while ensuring timely completion of projects.
Overview
10
10
years of professional experience
Work History
Typist
East Valley Termite
Livermore, CA
02.2026 - Current
- Edited, formatted, and finalized residential inspection reports in compliance with internal standards to ensure accuracy and consistency.
- Quickly learned company-specific documentation standards and inspection terminology with minimal supervision.
- Coordinated directly with field inspectors to clarify technical findings and ensure timely report completion.
- Managed high attention-to-detail work under time constraints while maintaining clear written communication.
- Organized and accurately filed customer documentation for past inspections ensuring all relevant data is inputted into each file.
- Scheduled and coordinated inspections for multiple inspectors ensuring clear communication with the clients and inspectors.
Administrative Assistant
Brothers Inspections
Livermore, CA
11.2025 - 01.2026
- Edited, formatted, and finalized residential inspection reports in compliance with internal standards to ensure accuracy and consistency.
- Quickly learned company-specific documentation standards and inspection terminology with minimal supervision.
- Coordinated directly with field inspectors to clarify technical findings and ensure timely report completion.
- Managed high attention-to-detail work under time constraints while maintaining clear written communication.
Cashier/ Data Entry
Recycle Bookstore
San Jose, CA
08.2023 - 07.2025
- Improved online sales accuracy by cross-referencing digital listings with in-store inventory, reducing listing errors and misplaced titles.
- Enhanced product presentation by evaluating, pricing, and cataloging used books with detailed condition reports that increased customer trust and repeat business.
- Elevated operational efficiency by reorganizing store sections and streamlining inventory audits for faster, more reliable book retrieval.
- Strengthened customer satisfaction by offering tailored recommendations and personalized service to readers.
- Supported e-commerce growth by processing and packaging online orders with care to preserve product quality and presentation.
Server
Hinodeya
San Jose, CA
12.2022 - 01.2024
- Delivered consistently attentive, informed service that contributed to high guest satisfaction and repeat business.
- Maintained seamless service flow by managing seating rotations, guest waitlists, and table turnover during peak hours.
- Boosted team efficiency by assisting with food running, table maintenance, and guest checkouts.
- Strengthened team performance by training new staff on service standards, guest engagement, and shift coordination.
- Resolved guest concerns diplomatically, ensuring positive outcomes and maintaining the restaurant's reputation for hospitality.
Cashier/Data Entry
Space Cat
San Jose, CA
08.2022 - 12.2022
- Increased online visibility by creating compelling listings with original photography and product descriptions across Amazon, eBay, and Craigslist.
- Supported sales growth by accurately assessing and pricing collectibles, ensuring fair market value for customers and the store.
- Enhanced organizational systems by cataloging and maintaining comic and book collections for efficient sales tracking.
- Fostered collaboration by maintaining transparent daily communication with the owner and team regarding workflow and inventory status.
Assistant Manager
Pizza Port
Morro Bay, CA
08.2021 - 08.2022
- Drove service excellence by leading staff during high-volume shifts and ensuring seamless coordination between kitchen and floor teams.
- Strengthened team performance by delegating roles strategically and fostering clear communication across shifts.
- Improved operational efficiency by identifying and resolving equipment and prep issues before service disruptions occurred.
- Enhanced guest experience by responding quickly to concerns and ensuring consistent food quality and service standards.
- Supported profitability by monitoring inventory levels, placing accurate produce orders, and reducing product waste.
Personal Assistant
Dr. Mary Flavan
Morro Bay, CA
08.2021 - 08.2022
- Streamlined record-keeping by digitizing and organizing decades of professional documents with strict confidentiality.
- Strengthened household efficiency by coordinating service providers, managing subscriptions, and scheduling maintenance tasks.
- Created a clean, structured, and positive home environment through consistent organization and proactive problem-solving.
- Demonstrated reliability and discretion by managing sensitive information and handling personal matters with professionalism.
English Tutor
Grade Potential Tutoring
Morro Bay, CA
08.2020 - 08.2022
- Elevated student performance by developing customized lesson plans tailored to each learner's strengths and challenges.
- Strengthened family engagement through transparent communication with parents on progress and improvement strategies.
- Improved academic consistency by maintaining detailed progress records and coordinating ongoing tutoring sessions.
Night Supervisor
Apple Farm
San Luis Obispo, CA
01.2020 - 04.2020
- Ensured a seamless guest experience by managing nightly hotel operations, reservations, and room assignments across multiple platforms.
- Strengthened guest relations by resolving complaints with empathy and efficiency, leading to improved satisfaction and loyalty.
- Increased operational accuracy by auditing financial transactions, balancing cash drawers, and preparing reports for management.
- Supported business partnerships by managing Amtrak contract room assignments and maintaining precise records.
- Enhanced guest experiences through personalized local recommendations that showcased regional attractions and dining.
Education
Bachelor of Arts - Creative Writing
San Jose State University
San Jose, CA04-2025
Skills
- Organizational skills
- Google Drive proficiency
- Telephone etiquette
- Problem resolution
- Customer relations
- Verbal communication
- Collaboration
- Decision-making
- Millennium software expertise
- Task prioritization
Timeline
Typist
East Valley Termite
02.2026 - Current
Administrative Assistant
Brothers Inspections
11.2025 - 01.2026
Cashier/ Data Entry
Recycle Bookstore
08.2023 - 07.2025
Server
Hinodeya
12.2022 - 01.2024
Cashier/Data Entry
Space Cat
08.2022 - 12.2022
Assistant Manager
Pizza Port
08.2021 - 08.2022
Personal Assistant
Dr. Mary Flavan
08.2021 - 08.2022
English Tutor
Grade Potential Tutoring
08.2020 - 08.2022
Night Supervisor
Apple Farm
01.2020 - 04.2020
Bachelor of Arts - Creative Writing
San Jose State University