Summary
Overview
Work History
Education
Skills
Accomplishments
Awards
Timeline
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Peggy Walters

Tempe,AZ

Summary

Dedicated professional with a proven track record in sales, customer retention, and financial profile enhancement. Seeking a position to leverage my sales expertise and customer loyalty. -Building Skills.

Overview

16
16
years of professional experience

Work History

Senior Preferred Sales Specialist

Bank of America
01.2017 - Current
  • Retention of credit card holders and sales of new cards, direct deposits, balance transfers, overdraft protection, online and mobile banking registration, and more.

Home Mortgage Consultant

Wells Fargo
01.2017
  • Sales of home mortgages, refinancing, purchasing loans, and HELOCs, from application to close.

Preferred Sales Specialist

Bank of America
01.2015 - 01.2017
  • Retention of credit card accounts and the deeping of client relationship for financial services to discovered client needs.

Reservation and Sales

Club Med
01.2013 - 01.2015
  • Sales of all-Inclusive resort packages. Airline reservations and activity packages.

Sales Team Specialist

GE Money
01.2008 - 01.2013
  • Provided customer service for Care Credit cardholders and sales of debt protection for credit card balances.

Education

Bachelor of Science in Fashion Merchandising -

Northern Illinois University

Elementary Education Certification K - 8 -

University of Phoenix

Associate in Science in Accounting -

College of DuPage

Skills

  • Recommending Mortgage Programs
  • Client Service
  • Loan Application Processing
  • Processing Loan Applications

Accomplishments

Received top honors rewards for top 2 percent of revenue in company at Bank of America


Lead company as top sales performer every year with Care credit

Awards

Consistently achieved top sales performance in upgrading reservations and selling travel insurance packages. -Club Med Recognized as a top revenue earner and received high customer service quality scores. -Bank of America Received the prestigious National Company Pinnacle Reward for top revenue and customer service quality scores.-Bank of America Consistently ranked as a top performer in sales and led both core and super sales teams. -GE Money

Timeline

Senior Preferred Sales Specialist

Bank of America
01.2017 - Current

Home Mortgage Consultant

Wells Fargo
01.2017

Preferred Sales Specialist

Bank of America
01.2015 - 01.2017

Reservation and Sales

Club Med
01.2013 - 01.2015

Sales Team Specialist

GE Money
01.2008 - 01.2013

Bachelor of Science in Fashion Merchandising -

Northern Illinois University

Elementary Education Certification K - 8 -

University of Phoenix

Associate in Science in Accounting -

College of DuPage
Peggy Walters