Peggy Youngblood-Stubblefield
Desoto,TX
Summary
Management / Strategic and Analytic / Process Improvement Results-driven, and creative thinker with a solid record and accomplishments for over thirty-four years at Bank of America. A respected leader in areas of sales performance, process improvement, budgeting, analytical matrices, operations, and client satisfaction, ultimately adding profits to the bottom line. This work ethic has resulted in Optimal and Top Performer status for several years in the financial services industry, Valiant Award Recipient for Leadership Dexterity 2021 and Pinnacle Award Recipient 2023. Accomplished manager and process improvement leader with an inspired career challenged with advancing business requirements into company cost reductions, risk mitigation, reviewing and maintaining governance policies and compliance across multi-functional teams. Empowers people by effectively and efficiently understanding company directions and creating a team environment focusing on the company goals. Strong collaborator working across functional areas (Executive/IT/Process Owners/Partners in other lines of business) to automate, streamline and optimize processes.
Overview
22
22
years of professional experience
Work History
Financial Center Manager II, Vice President
BANK OF AMERICA
01.2002 - Current
- Responsible for leading over 200 professionals in sales and services throughout a lifespan of 20 years
- Exceed sales results by educating clients on proper financial acumen
- Acclimated procedures to ensure processes reach goals while maintaining regulatory compliance
- Consistently ranked in top percentile of financial centers nationwide.
- Consistently engaging the community, including businesses, neighborhoods, and schools with financial literacy through Better Money Habits.
- Instrumental in FC recruitment, talent development, and training in financial centers.
- Responsible for managing closures, removals, adds, escheats, archiving, and drills for some 8900 Safe Deposit Boxes.
- Adhere to all strategic, reputational, and operational guidelines to mitigate all possible risks and fraudulent transactions.
- Champion of internal audits, loss reduction, and FC financial reviews and process regulations and routines.
Education
Doctor of Business Administration - Management
Capella University
Minneapolis, MN12.2025
Master of Business Administration - Management
Amberton University
Dallas, TX11.2022
Bachelor of Business Administration - Finance
The University of Texas At Arlington
Arlington, TX12.1989
Skills
- Talent/Recruiting Management
- Critical/Independent Thinker
- Risk Management
- Cross-functional Team Collaboration
- Sales/Operations Management
- Effective Communication
- Result Driven
- Influencer
- Forward Thinker
- Relationship Management
- Strategic Planning
- Problem Solving
- Decision Maker
- Leadership Development
- Customer Service Focused
- Time Management
Leadership Membership
- Capital Improvement Board, Past Vice Chairwoman, Lancaster, Texas, 2004
- Lancaster Charter Review Committee, Past Vice Chairwoman, Lancaster, Texas, 2004
- Moffitt Creek Estates HOA, Past President, 1997, 2004
- Churchill Estates HOA, Past President, 2006, 2008
- Southern Gateway Committee Work Group Interstate 35, Past Member, 2002
- Leadership Southwest Candidate, Selected by Mayor Joe Tillotson and Councilman James O'Neal, 2003
- Delta Sigma Pi, Member, 1987, Current
- Delta Sigma Theta, Member, 1997, Current
- Adopt-A-Street – Cockrell Hill Rd, Keep DeSoto Beautiful, 2010, Current
- Bank of America Community Volunteer Leader, 2024, Current
- Employee Engagement Inclusion Council Leader, 2024, Current
- The National Society of Leadership and Success (NSLS), Presidential Member, 2024, Current
Timeline
Financial Center Manager II, Vice President
BANK OF AMERICA
01.2002 - Current
Doctor of Business Administration - Management
Capella University
Master of Business Administration - Management
Amberton University
Bachelor of Business Administration - Finance
The University of Texas At Arlington
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