Peggy Zapata
San Angelo,TX
Summary
Dedicated Direct Support Professional with extensive experience at Bluebonnet Homes, skilled in client support and medication administration. Proven track record of enhancing residents' independence through tailored care plans and effective behavior redirection. Committed to fostering a safe, inclusive environment while advocating for clients' rights and well-being.
Overview
26
26
years of professional experience
Work History
Direct Support Professional
Bluebonnet Homes
San Angelo, TX
01.2025 - Current
- Supported daily living activities to enhance residents' independence and quality of life.
- Assisted in implementing individualized care plans tailored to each resident's needs.
- Collaborated with multidisciplinary teams to ensure comprehensive support for residents.
- Monitored residents' physical and emotional well-being, addressing any concerns promptly.
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
- Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
- Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
- Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
- Participated in ongoing training opportunities to stay current on best practices in disability support services.
- Assisted disabled clients to support independence and well-being.
- Facilitated social outings and community integration activities, promoting inclusion and positive experiences for clients.
- Monitored clients to assess and report physical and behavioral changes to supervisors.
Direct Support Professional
D & S Community Services
San Angelo, TX
03.2019 - 05.2021
- Facilitated recreational activities promoting social engagement and community participation.
- Documented progress notes and incidents accurately to maintain compliance with regulations.
- Advocated for residents' rights, ensuring their voices were heard in care decisions.
- Trained new staff on best practices for resident care and safety protocols.
- Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
- Addressed emergency situations calmly and effectively, prioritizing the safety of both clients and staff members involved.
- Monitored progress and documented patient health status changes to keep care team updated.
- Developed and implemented individualized care plans to meet individual needs of each client.
Direct Support Professional
Daybreak Community Services
San Angelo, TX
07.2000 - 05.2015
- Improved client self-sufficiency through teaching essential skills such as meal preparation, housekeeping, and financial management.
- Assessed clients'' needs on an ongoing basis, making adjustments to support plans as necessary to ensure optimal outcomes.
- Implemented individualized behavior management plans, reducing incidents of challenging behaviors within the residence.
- Advocated for clients'' rights within the broader community, raising awareness about issues affecting those with disabilities.
- Documented progress notes and incidents accurately to maintain compliance with regulations.
- Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
- Monitored progress and documented patient health status changes to keep care team updated.
- Maintained a safe and inclusive environment by addressing behavioral challenges with patience and understanding.
- Facilitated recreational activities promoting social engagement and community participation.
- Facilitated social outings and community integration activities, promoting inclusion and positive experiences for clients.
Direct Support Professional
Mosaic Direct Supported Professional
San Angelo, TX
06.2008 - 09.2013
- Provided ongoing communication between clients, families, and other service providers to enhance overall care coordination efforts.
- Maintained a safe and inclusive environment by addressing behavioral challenges with patience and understanding.
- Promoted physical well-being by supporting clients in engaging in regular exercise routines or therapeutic activities suited to their abilities.
- Transported clients to medical and dental appointments to provide support.
- Monitored progress and documented patient health status changes to keep care team updated.
- Addressed emergency situations calmly and effectively, prioritizing the safety of both clients and staff members involved.
- Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
- Documented progress notes and incidents accurately to maintain compliance with regulations.
Education
High School Diploma - Basic
Central High School
San Angelo, TX05.1985
Skills
Time management
First aid and safety
Behavior redirection
Client support
Medication administration
Client documentation
Direct patient care
Transportation
Timeline
Direct Support Professional
Bluebonnet Homes
01.2025 - Current
Direct Support Professional
D & S Community Services
03.2019 - 05.2021
Direct Support Professional
Mosaic Direct Supported Professional
06.2008 - 09.2013
Direct Support Professional
Daybreak Community Services
07.2000 - 05.2015
High School Diploma - Basic
Central High School