Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Farieli Lopez Ramirez

New Haven,CT

Summary

Proven expertise in insurance products, service and customer needs. Familiar with analyzing documentation, liaising between parties and handling both routine and complex issues each day. Identifies and resolves concerns while promoting new products and meeting sales objectives.

Overview

3
3
years of professional experience

Work History

Insurance Specialist

Latino Multi Services
Meriden, CT
07.2023 - Current
  • Reviewed insurance policies to ensure compliance with existing regulations.
  • Assisted in the development of new products, services, and procedures to meet customer needs.
  • Compiled data from clients to accurately complete tax forms.
  • Provided guidance on financial decisions related to taxes.
  • Assisted clients in responding to IRS notices of deficiency or audit findings.
  • Responded to customer inquiries regarding DMV services and policies.
  • Processed applications for driver's licenses, vehicle registrations, title transfers, and other related documents.
  • Verified accuracy of information on documents submitted by customers.
  • Contacted past due accounts to discuss payment arrangements and negotiate settlements.
  • Researched account information and updated customer files with relevant data.
  • Reviewed delinquent accounts for possible write-offs or legal action.

Cashier

G CAFFE
New Haven, CT
07.2022 - 12.2023
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Answered customer inquiries regarding store policies and procedures.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Ensured compliance with all safety regulations within the store environment.
  • Followed company security procedures for handling large sums of money.

Restaurant Waiter

Viva Zapata Mexican Restaurant
New Haven, CT
05.2021 - 06.2022
  • Greeted customers, provided menus and answered questions about menu items.
  • Assisted guests with making food and beverage selections.
  • Delivered food to tables in a timely manner while ensuring correct temperatures were maintained.
  • Checked on guests during meals to ensure satisfaction with each course.

Education

Associate of Industrial Technology - Construction Equipment Operation

IUTSI
VENEZUELA
01-2014

High School Diploma -

Escuela Basica Creacion San Diego Norte
Venezuela
07-2009

Skills

  • Account management expertise
  • Financial Planning
  • Reporting skills
  • Customer Service
  • Customer follow-up
  • Time Management
  • Problem-solving abilities
  • Teamwork and Collaboration

Languages

Spanish
Professional

Timeline

Insurance Specialist

Latino Multi Services
07.2023 - Current

Cashier

G CAFFE
07.2022 - 12.2023

Restaurant Waiter

Viva Zapata Mexican Restaurant
05.2021 - 06.2022

Associate of Industrial Technology - Construction Equipment Operation

IUTSI

High School Diploma -

Escuela Basica Creacion San Diego Norte
Farieli Lopez Ramirez