Namonica Armstrong
Pearland,TX
Summary
Proven expertise in insurance products, service and customer needs. Familiar with analyzing documentation, liaising between parties and handling both routine and complex issues each day. Identifies and resolves concerns while promoting new products and meeting sales objectives.
Overview
1
1
year of professional experience
Work History
Insurance Specialist
Lasting Impressions Dental Group
Houston, TX
04.2024 - 08.2024
- Assisted patients with understanding their insurance coverage and responsibilities.
- Evaluated customer applications and determined eligibility for coverage based on established criteria.
- Identified areas of potential fraud or abuse in claims processing activities.
- Analyzed financial statements to determine appropriate levels of coverage for clients.
- Reviewed insurance policies to ensure compliance with existing regulations.
Medical Biller/Receptionist
Levitt Dental
Houston, TX
03.2023 - 11.2023
- Ensured compliance with HIPAA guidelines when handling confidential patient information.
- Reviewed patient insurance information to ensure accuracy and completeness of claims submission.
- Provided training and support to new staff members regarding billing processes.
- Verified medical codes for diagnosis, treatments, procedures and supplies using ICD-10 coding system.
Education
Certificate - Registered Dental Assistant
Astrodome Dental Career Center
Houston, TX05.2001
Certificate - Medical Business Specialist
Texas School of Business-Southwest
Houston, TX02.2001
Skills
- Regulatory compliance understanding
- Account management expertise
- Reporting abilities
- Documentation abilities
- Account Management
- Policy analysis
- Claims Management
- Financial Planning
- Reporting skills
- Underwriting expertise
- Negotiation abilities
- Policy Renewals
- Documentation skills
- Customer follow-up
- Policy Knowledge
- Negotiation
- Deductible Expense Identification
Timeline
Insurance Specialist
Lasting Impressions Dental Group
04.2024 - 08.2024
Medical Biller/Receptionist
Levitt Dental
03.2023 - 11.2023
Certificate - Registered Dental Assistant
Astrodome Dental Career Center
Certificate - Medical Business Specialist
Texas School of Business-Southwest
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