Lynette Johnson
The Bronx,NY
Summary
Goal-oriented professional effective at dealing with individuals during stressful and confusing situations to address benefits needs and navigate agency structures. Practiced at working with regulatory limits and agency standards to handle requirements via email, letter, text, telephone calls and in person. Offering several-year background generating new business by selling various insurance plans.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Insurance Specialist
Brightway Insurance
New Rochelle, NY
08.2019 - Current
- Maintained accurate records of all transactions related to insurance policies.
- Participated in training programs designed to enhance knowledge base in areas such as underwriting, sales, product development.
- Provided guidance to customers regarding available insurance plans and their benefits and limitations.
- Ensured that customer data was kept confidential at all times in accordance with applicable laws and regulations.
- Fostered relationships with customers to expand customer base and retain business.
- Closed sales on new policies by presenting insurance options to customers accurately and efficiently.
Sales Representative
Combined Insurance
East Elmhurst, NY
05.2017 - 04.2019
- Answered inquiries from prospective customers regarding features of products and services offered.
- Developed and maintained relationships with existing clients to ensure customer satisfaction.
- Maintained accurate records of all sales and prospecting activities.
- Performed regular follow-ups with prospects to close deals in a timely manner.
- Generated new sales leads through cold calling and networking activities.
- Prepared and delivered appropriate presentations on products and services.
Education
BBA - Human Resources Management
Baruch College of The City University of New York
New York, NY06-1994
Skills
- Regulatory compliance understanding
- Documentation abilities
- Reporting abilities
- Account management expertise
- Documentation skills
- Claims Management
- CRM Software
Certification
- Life Accident & Health licensed - New York State Department of Financial Services
- Property & Casualty (Personal Lines) licensed - New York State Department of Financial Services
Affiliations
- Naturally Curious; Travel Influencer; I am always craving destinations, conversations and connections.
References
References available upon request.
Timeline
Insurance Specialist
Brightway Insurance
08.2019 - Current
Sales Representative
Combined Insurance
05.2017 - 04.2019
BBA - Human Resources Management
Baruch College of The City University of New York