Penelope Blount
Louisville,KY
Summary
Dedicated and adaptable individual with several years of experience in customer service, community engagement, and leadership. Eager to contribute to a dynamic team and learn many new skills across diverse settings.
Overview
2
2
years of professional experience
Work History
Front Desk
Climb Nulu
Louisville, KY
08.2024 - Current
- Worked shifts with a diverse group of coworkers and individually.
- Completed day-to-day duties accurately and efficiently.
- Sold day-passes, memberships, food products, equipment, and other retail items.
- Performed daily and in-depth cleaning tasks around the facility.
- Aided customers in general climbing techniques and practices, ensuring proper safety.
- Assisted with customer requests and answered questions to improve satisfaction.
- Engaged in face-to-face conversation with new and returning customers to create a welcoming and warm community.
Youth Climbing Coach
Climb Nulu
Louisville, KY
05.2024 - 01.2025
- Coached climbers with other coaches and individually.
- Led group climbing sessions twice a week with children ages 5-14.
- Ensured safety and proper techniques.
- Provided personalized coaching and guidance to enhance the climbers' skills and confidence.
- Fostered a supportive environment, encouraging teamwork and community.
- Organized training sessions, drills, and exercises to improve techniques and skills.
Summer Camp Instructor
Climb Nulu
Louisville, KY
06.2024 - 07.2024
- Supervised group activities and maintained a positive, engaging environment.
- Facilitated daily climbing activities and showed patience with every kid.
- Educated children on proper climbing techniques and safety protocols.
- Enforced rules consistently to ensure a safe and enjoyable experience for all participants.
Education
Ballard High School
Louisville, KY05-2026
Skills
- Customer service
- Effective communication
- Teamwork and collaboration
- Problem-solving
- Team leadership
- Community engagement
- Safety compliance
- Technical coaching
Timeline
Front Desk
Climb Nulu
08.2024 - Current
Summer Camp Instructor
Climb Nulu
06.2024 - 07.2024
Youth Climbing Coach
Climb Nulu
05.2024 - 01.2025
Ballard High School