Penelope Kremydas
Palm Harbor,FL
Summary
Driven Social Media Manager with a proven track record at The Drive-In Restaurant, excelling in boosting engagement through compelling content and targeted advertising campaigns. Skilled in social media management and problem-solving, I effectively trained teams, enhancing performance and customer satisfaction. Demonstrated ability to build relationships and lead with a positive, results-focused approach. Energetic and reliable professional with a strong background in team coordination and customer service. Possesses a deep understanding of operational procedures and inventory management, coupled with excellent problem-solving and communication skills. Committed to driving successful team outcomes and enhancing overall efficiency.
Overview
4
4
years of professional experience
Work History
Social Media Manager
The Drive-In Restaurant
04.2021 - 08.2024
- Managed multiple social media platforms, ensuring a consistent brand voice and message.
- Boosted engagement rates with the creation of compelling and visually appealing content.
- Successfully built a loyal following by consistently sharing valuable content that resonated with the target audience.
- Provided exceptional customer service through timely and thoughtful responses to user comments and messages.
- Developed targeted advertising campaigns, driving website traffic and generating leads.
Shift Manager
The Drive-In Restaurant
04.2020 - 08.2024
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Promoted a positive work environment through open communication and constructive feedback.
Education
Bachelor of Science - Psychology
University of Florida
Gainesville, FL12.2025
Skills
- Social Media Management
- Photo and Video Editing
- Teamwork and Collaboration
- Verbal and written communication
- Critical Thinking
- Problem-Solving
- Attention to Detail
- Positive Attitude
- Decision-Making
- Staff Motivation
- Energetic and Enthusiastic
- Handling Customer Complaints
- Relationship Building
Languages
Spanish
Limited Working
Greek
Professional Working
Timeline
Social Media Manager
The Drive-In Restaurant
04.2021 - 08.2024
Shift Manager
The Drive-In Restaurant
04.2020 - 08.2024
Bachelor of Science - Psychology
University of Florida
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