Penelope Luna
San Gabriel,CA
Summary
Supportive Admissions Counselor recognized for motivating students to take initiative. Assists applicants with application process and portfolio reviews. Accomplished at increasing conversion rate of inquiries to students. Friendly and helpful with excellent knowledge of learning institution's policies, features, and rules.
Overview
7
7
years of professional experience
Work History
Admissions Counselor
ArtCenter College of Design
Pasadena, CA
10.2023 - Current
- Conducted college tours for high school students and their families
- Followed up with accepted applicants throughout their transition into college life
- Responded promptly to inquiries from parents or guardians regarding admissions procedures or policies
- Conducted presentations during in-class visits to high schools and colleges
- Represented ArtCenter at college fairs, providing accurate information about the school and its programs.
- Contributed as a reviewer at 2 National Portfolio days, assisting students in enhancing their portfolios
Server
Queen St
Los Angeles, CA
06.2023 - 09.2024
- Manage four table sections with a high level of comfort with menu presentation and public speaking
- Ability to curate the menu for tables that needed more guidance
- Committed to listening to guests needs and requests
- Passionate about providing the best experience to guests and building relationships with coworkers
Server
Lasita Rotisserie and Natural Wine
Los Angeles, CA
08.2021 - 06.2023
- Provide best-in-class service at Bon Apetit’s 'Best New Restaurants of 2022'
- Managed reservation operations in a high-pressure environment, ensuring an efficient pace while servicing over 200 nightly guests with a three turn-over service.
- Passionate about ensuring exceptional guest experiences and achieving target-driven food and beverage sales consistently.
Frontline Representative
ICA LA
Los Angeles, CA
03.2021 - 07.2021
- Acted as the first point of contact for all visitors and guests
- Provided detailed and concise information to patrons about exhibits.
- Ensured a clean and welcoming reception area to maintain a professional atmosphere for visitors.
- Succeeded in efficiently organizing and confirming appointments, leading to a significant decrease in missed appointments.
Studio Assistant
Ben Sanders Studio
Pasadena, CA
06.2017 - 07.2021
- Prepared and maintained the studio and equipment to maintain a safe and clean work environment
- Managed preparation and organization for numerous mural projects for renowned clients
- Contributed to the organization and archiving of photographic equipment and props
Gallery Intern
Ochi Gallery
Los Angeles, CA
09.2019 - 12.2019
- Developed and maintained a comprehensive database of artists and artwork, enabling efficient tracking and retrieval of information
- Created a positive atmosphere for visitors through friendly greetings and helpful assistance
- Developed proficiency in Photoshop, Microsoft Office, Artsy, and internal inventory system to enhance daily operational efficiency.
Gallery Assistant
JOAN Gallery
Los Angeles, CA
04.2018 - 04.2019
- Assisted in coordinating and executing opening receptions for gallery exhibitions
- Managed logistics to gather art pieces from multiple sources across Los Angeles and facilitated their delivery for the Spring benefit function.
- Prepared accurate notes for board meetings with effective time management.
- Generated reports and documents based on requests from the gallery manager.
Education
Bachelor of Arts - Fine Art
ArtCenter College of Design
Pasadena, CA04-2023
Skills
- College interviewing
- In-depth program knowledge
- Career and educational counseling
- Student Support
- Recruitment
- Goal Setting
- Career advising
- Portfolio reviews
Timeline
Admissions Counselor
ArtCenter College of Design
10.2023 - Current
Server
Queen St
06.2023 - 09.2024
Server
Lasita Rotisserie and Natural Wine
08.2021 - 06.2023
Frontline Representative
ICA LA
03.2021 - 07.2021
Gallery Intern
Ochi Gallery
09.2019 - 12.2019
Gallery Assistant
JOAN Gallery
04.2018 - 04.2019
Studio Assistant
Ben Sanders Studio
06.2017 - 07.2021
Bachelor of Arts - Fine Art
ArtCenter College of Design
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